About the Role

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we've announced the plan for Soft Bank Group to acquire ABB Robotics. Soft Bank is a globally recognized technology group and investor/operator focused on AI, robotics, and next-generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world-class experts in a fast-moving, innovation-driven environment.

Reports to: Senior Finance Manager

Job Summary

We are seeking an experienced and results-driven Order-to-Cash (O2C) Manager to lead our O2C team in Shanghai. In this pivotal leadership role, you will be responsible for the end-to-end management of the accounts receivable, credit, and collection functions. You will not only ensure the accuracy, timeliness, and compliance of all processes but also drive performance improvements, manage a team, and play a strategic role in optimizing our working capital and cash flow. This is a key leadership opportunity for a proactive professional to shape and develop a high-performing team.

Key Responsibilities

1. Team Leadership & Performance Management

• Lead, mentor, and develop O2C specialists, fostering a culture of continuous improvement and high performance
• Manage team workload, conduct performance reviews, set clear objectives (KPIs), and facilitate professional development
• Oversee the allocation of tasks and ensure adequate training to maintain a skilled and cross-functional team

1. End-to-End O2C Process Ownership

• Take full ownership of the entire O2C cycle, including credit management support, cash application, collections, and account reconciliation
• Develop and implement strategies to improve collection efficiency, reduce Days Sales Outstanding (DSO), and minimize bad debt risks
• Ensure customer payments are applied accurately and promptly, resolving any misapplications or discrepancies

1. Financial Control, Reporting & Compliance

• Oversee and approve the month-end and quarter-end closing activities for the AR function, ensuring all account reconciliations and journal entries are completed accurately and on time
• Ensure strict adherence to corporate accounting policies (RARO guidelines), internal controls (ICoFR), and local statutory requirements
• Act as the primary point of contact for internal and external audits related to the O2C process

1. Stakeholder Management & Strategic Partnership

• Serve as the key finance business partner for sales, commercial, and other internal teams, providing insights on customer credit and payment trends
• Build and maintain strong relationships with key customers to facilitate timely payments and resolve complex billing or payment issues
• Collaborate with global process owners to align local practices with group-wide standards and best practices

Qualifications and Experience

Education:

• Bachelor's degree in Accounting, Finance, or a related field

Experience:

• Minimum of 3-5 years of progressive experience in O2C/Accounts Receivable, with at least 2 years in a direct people management role, leading a team
• Proven track record of managing the full O2C process in a shared service or center of excellence environment within a multinational corporation
• Demonstrated experience in process improvement, KPI management, and driving reductions in DSO

Skills:

• Leadership: Strong leadership and team development skills with the ability to motivate and manage a team
• Analytical & Strategic: Excellent analytical, problem-solving, and decision-making skills with a strategic mindset
• Communication: Outstanding English verbal and written communication skills, with the ability to influence stakeholders and communicate effectively at all levels
• Technical Proficiency: In-depth knowledge of accounting principles, credit risk management, and ERP systems

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.