Job Description

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division's extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.

Position Overview

Reports to: Field Service Manager

Your Role and Responsibilities

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility.

You will be mainly accountable for:

• Assist to work out service solutions & implement it for Project
• Provide on-site installation & commissioning for MNS & Digital products, monitor project progress as scheduled
• Take care of on-site quality problems & support customers to solve quality issues, collect information incl. customer feedbacks, quality issues, etc. to make further analysis for better improvement
• Deliver the equipment safely to customers; coordinate with in-/out-side resources to shoot troubles in project execution
• Offer professional trainings to customer
• Assist service sales to develop biz market & maintain customer relationship

Qualifications for the Role

• Bachelor Degree
• 2 years or above relevant working experience
• Major in Electrical Engineering, Automation and other related professional
• Fluent written and spoken language skills in both English and Chinese
• Good communication skills, flexibility, teamwork spirit
• Adapt to frequent biz travels
• Can adapt to work in harsh conditions

Why ABB

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society. We want you to be proud of being part of ABB.

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.