Service Contract Manager – ABB Marine & Ports

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

ABB Marine & Ports is driving the transformation of the marine industry through innovative technologies, world class service, and a commitment to safer, smarter, and more sustainable operations.

About the Role

This position reports to: Service Manager

As a Service Contract Manager, you will play a pivotal role in shaping how we deliver long term value to our customers. This position blends strategic contract development with hands‑on collaboration, ensuring our service agreements evolve with market needs, customer expectations, and ABB's expanding capabilities.

Responsibilities

• Lead contract management services for the local business, ensuring all activities align with ABB directives, procedures, and the global contract management framework, while working closely with global ABB units to secure consistent delivery across regions
• Ensure service agreement commitments meet customer expectations for our global customer base and support seamless execution of service delivery
• Work directly with customers to identify operational improvement opportunities and eliminate pain points, including financial responsibility for the contracts you manage
• Support tender preparation by advising on service selections that match customer needs, the operational capabilities of the service organization, and the requirements of our international stakeholders
• Drive team and process performance for contract services, providing KPI insights and routing customer feedback to the right stakeholders, as well as managing scheduling and follow‑ups with the Marine & Ports on‑call team and call center

Qualifications

• Bachelor's degree or above in engineering
• Experience developing and structuring commercial agreements that enable service organizations to sell complex offerings, ideally including cybersecurity services
• Ability to collaborate closely with technical teams to ensure service offerings align with both market demand and internal capabilities
• Strong commercial acumen, including defining pricing models and supporting service sales discussions with customers
• Background in reviewing, improving, and renewing long‑standing customer contracts, with a focus on modernization and value creation
• Comfortable working with Legal teams to update agreements and maintaining direct customer engagement around contracts, offerings, and value propositions
• Fluent in Swedish and English, both spoken and written

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Why ABB

We Care

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We Grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Employment Requirements

Please note that to be eligible for employment at ABB Sweden, you will need to pass our pre-employment screening steps. This includes a reference check, a drug test, and could also include an extended background check.

Applications should be submitted in PDF format. Please note that the interview process is ongoing, so apply now to secure your spot in the recruitment process!

Contact Information

Recruiting Manager: Davide Erba, +4621-32 46 81

Union representatives:

• Sveriges Ingenjörer: Johan Halling, +46 724 612 517
• Unionen: Pär Ångbäck, +4670-636 07 04
• Ledarna: Olof Kvensler, +4670-588 91 52

Talent Partner: Sara Vestin, 072 046 464 88

We kindly decline direct contact with staffing and recruitment agencies as well as sellers of additional job advertisements.

Apply Now

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.