Sales Support Project Specialist

About ABB

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

Your Role and Responsibilities

The Sales Support Project specialist is the first point of contact for customers and business partners related to the Projects process. Provides customer support, order, and payment-related assistance to achieve target levels of service quality, operational efficiency, and customer satisfaction.

Reporting to the Sales Support and Business Tools Manager and using your customer service skills and knowledge, you will aid by reacting to customer and business inquiries. Processes in all Sales Support team process by coordinating with Sales, Product Marketing, Logistics, and other internal teams to ensure that customers receive accurate and timely delivery of products.

Key responsibilities include:

• Participate directly with Logistics team in operational tasks
• Implement and maintain customer support processes
• Ensure accuracy of ERP with regard to commercial master data, payment/trade policy, customer contracts, etc.
• Share functional best practices and lessons learned across the organization

Reports to: Sales Manager

Work model: Hybrid (Madrid, Spain)

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the Role

• A collaborative, solution-focused approach, and strong written and spoken communication skills
• An agile and proactive approach, with a demonstrated ability to take ownership and commitment of orders and business processes
• 2 years of experience working as internal Sales Support, Project Management and Logistics
• Strong knowledge of SAP, Excel, Power BI, and enterprise management tools
• Analytical mindset, attention to detail, and strong organizational skills
• Native Spanish knowledge and medium English level

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

Benefits

At ABB, you'll find benefits that reflect how much we value your time, talent, and future.

Why ABB

We care

Working at ABB gives you the opportunity to contribute to a healthier and more prosperous world. Add to your story by joining a passionate team, focused on pushing the boundaries of technology to drive performance, shape new business models and find new ways of working that benefit our customers, partners and society.

At ABB, we care about our people and their stories. We create safe, fair, equitable and inclusive working environments in which our people can succeed and develop, regardless of gender, ethnicity, sexual orientation or cultural, religious or social background. Diverse teams make us stronger. ABB is also committed to a high standard of integrity in everything we do.

We grow

We help our people succeed and develop, and we empower them to create their own careers at ABB. Our benefits, reward and development programs encompass a wide array of offerings.

Our Commitment to Diversity and Inclusion

At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity, generations, etc. Together, we are embarking in a journey where each one of us, individually and collectively, welcomes and celebrates individual differences.

We value people from different backgrounds. Could this be your story?

How to Apply

Do you want to shape the future, together with us? Get more insights into our recruitment process and find some helpful tips and tricks how to join the team. Make our story your story.

Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.

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