Fictional resume example. Names, employment histories and results are illustrative, not an actual employee record.
Max Bennett
Business Analyst with experience in requirements discovery, process modeling, acceptance criteria, and business controls. Practical work includes Requirements analysis, SQL, UAT, Process mapping.
Experience
Amazon
Austin · United States
Business Analyst
Mar 2022 - now
- Translated claims-workflow requirements into a user story and acceptance criteria in Jira; documented exception rules and obtained business review before developers estimated the change.
- Used SQL to reconcile migrated records and identify duplicate identifiers before Agile acceptance testing; attached failing examples to the acceptance criteria so the business owner could make a traceable sign-off decision.
- Automated SQL reconciliation with Python against a de-identified AWS staging extract. Grouped differences by business rule and attached reproducible exceptions to Jira; resolved the disputed acceptance criteria with the business owner before migration sign-off.
- Mapped business rules to data fields and acceptance tests, reconciled contradictory stakeholder requests, and walked users through exception scenarios before sign-off.
- Owned a requirements review using SQL metric reconciliation, resolved conflicting business definitions and completed Agile acceptance criteria with the process owner.
- Built a Python validation notebook using an approved AWS data extract, reduced reconciliation preparation from 85 to 35 minutes and published the metric assumptions.
Microsoft
Redmond, Washington · United States
Business Analyst
Jan 2019 - Feb 2022
- Coordinated UAT with business users using scenario-based test cases, a defect triage log, and explicit sign-off owners. Kept unresolved control failures visible instead of treating every completed test as a pass.
- Reviewed a delivered feature against acceptance criteria with design and engineering, documented the unresolved usability issue, and agreed whether it should block release or enter the next iteration.
- Traced a late scope request to the underlying user need, compared it with the agreed release goal, and worked with delivery partners to split required behavior from a follow-up enhancement. Updated acceptance criteria before development continued.
Selected project
Business Analyst — independent case study
Project owner
Feb 2024 - Jun 2024
- Used SQL to reconcile source transactions against the proposed reporting model, testing null values, duplicate invoices, and currency conversion dates
- Used a public product workflow to map the user problem, decision points and acceptance criteria; marked assumptions separately from observed behavior and prioritized an experiment before specifying a complete redesign.
- Prepared a decision log showing alternatives, dependencies and the metric that would reverse the recommendation; walked through an exception path and updated the acceptance criteria when ownership was unclear.
- Owned the independent prototype review using task-based acceptance criteria, resolved an ambiguous exception path and completed a test plan with an explicit stopping rule.
Education
University of Washington
Seattle, Washington · United States
B.S. Business Administration
Sep 2013 - Jun 2017
Relevant coursework: Financial accounting, statistics, operations management, organizational behavior
Skills
Role expertise
Requirements analysis · SQL · UAT · Process mapping · Stakeholder management
Certifications
IIBA Entry Certificate in Business Analysis (ECBA)
IIBA
Jun 2024
Publications
- Published a personal product case study using the project decision log, explaining rejected alternatives, testable assumptions and the evidence needed before a production launch.


