What you can expect

An AI Engineer is needed to develop intelligent systems capable of reasoning, planning, and executing intricate workflows. Responsibilities include designing agentic systems that manage complex tasks, perform multi-step actions, and ensure safe interactions with tools and data. This role focuses on integrating LLM intelligence with system engineering to enhance functionality. Contributions will directly support the evolution of Zoom AI Companion into a more dependable and advanced assistant.

About the team

You will join a highly collaborative engineering organization focused on building next-generation AI-powered experiences. The team works across machine learning, distributed systems, and product engineering to deliver scalable, reliable, and intelligent solutions. With a focus on innovation and real-world impact, the team is shaping how AI enhances communication and productivity at Zoom.

What we’re looking for

• Have a qualification in Computer Science, Artificial Intelligence, Machine Learning, or a related field

• Have 4+ years of experience in AI/ML engineering

• Have 5+ years of experience in backend or distributed systems engineering

• Demonstrate experience building scalable, production-grade AI or agent-based systems

• Demonstrate programming skills with Python, TypeScript, Go, Java, C++, or Rust

• Have experience with cloud platforms such as AWS, GCP, or Azure

• Have hands-on experience with Kubernetes, containers, and CI/CD pipelines

• Demonstrate an understanding of software architecture, observability, and performance optimization

Preferred:

• Have built or evaluated AI agents and agentic workflows

• Demonstrate familiarity with modern agent frameworks

• Have experience with AI development tools such as Claude Code or Codex

• Demonstrate knowledge of prompt engineering, safety systems, and agent evaluation techniques

Salary Range or On Target Earnings:

Minimum:

$151,800.00

Maximum:

$332,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application – take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.