What you can expect

As a Channel Account Manager at Zoom, you will play a key role in accelerating platform growth through our ecosystem of reseller and strategic channel partners. You’ll be responsible for building and executing partner-led sales strategies that expand market reach and drive adoption of Zoom’s full platform: including Meetings, Phone, Contact Center, and emerging AI-powered experiences. This role sits within the Channel Team and reports to the Channel Leader for Benelux, Nordics, and RSA.

In addition to driving core business you’ll help position the future of Zoom—where AI is central to productivity and collaboration. With innovations like Zoom AI Companion, Zoom is redefining how teams connect, automate workflows, and extract value from every interaction. You’ll work with partners to bring these capabilities to life for customers and shape how organizations adopt AI-driven collaboration tools.

About the Team

The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have 4-5 years of channel sales experience and direct strategic sales experience with a sustained track record of success

• Have experience in in UCaaS, CCaaS and the partner business

• Have experience in handling large-scale, complex and strategic channel partnerships

• Able to manage complex sales motions, strategic selling, and solution-based approaches

• Demonstrate a personality with a can-do approach and a positive mindset to change and learning

• Able to manage complex channel and partner engagements, maintaining senior-level relationships, and coordinating multiple stakeholders across functions and territories

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.