What you can expect

Zoom is seeking a SMB Account Executive in Tokyo to develop and maintain the customer in Japan. The ideal candidate must possess excellent communication skill and customer relationship skills. You will work with SMB business clients (Employee counts of - 50) to provide them the right Zoom platform solutions. This is Tokyo based. You will report to Manager, SMB based in Tokyo.

About the Team

The dynamic Zoom Mass-market sales team in Japan delivers cutting-edge communication solutions to clients. They engage passionately with clients, focusing on strategic partnerships and a customer-centric approach to expand Zoom's global presence. Their pivotal role ensures businesses harness the full potential of virtual collaboration.

What we’re looking for

• Have 2+ years of Sales or Account Executive experience

• Have business-level of Japanese to communicate with local Japanese customers

• Have a proven record in Sales achievements

• Possess BA/BS or equivalent experience

• Experience with UCaaS or platform sales is a bonus point

• Experience with Customer Relationship Management (CRM) tools and other sales applications (Outreach and Zoom info) Nice to have

職務内容

Zoomでは、日本でのお客様の開拓に向けSMB Account Executive（Tokyo Based）を募集しています。優れたコミュニケーションスキルとお客様との関係構築スキルをお持ちの方を求めています。

主に従業員数1-50名程度の中小企業や個人事業主のお客様に対して、Zoomのプラットフォームソリューションを提供していただきます。

チームについて

Zoom Japanは、最先端のコミュニケーションソリューションをお客様に提供しています。グローバルにおけるZoomのプレゼンスを拡大するために、戦略的パートナーシップとお客様中心のアプローチに重点を置きながら、情熱を持ってお客様と関わっています。私たちの重要な役割は、企業がバーチャル・コラボレーションの可能性を最大限に活用できるようにすることです。

求めるスキル/ご経験

• 2年以上の営業経験

• 日本のお客様とコミュニケーションが取れるビジネスレベルの日本語スキル

• 現在または過去在籍企業において営業実績をお持ちの方

• BA/BSまたは同等の経験

• UCaaSやプラットフォーム製品の営業経験があれば尚可

• 顧客関係管理（CRM）ツールやその他のセールスアプリケーション（OutreachやZoom info）の使用経験があれば尚可

Ways of Working

Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits

As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us

Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.