Req ID 84452 | Warsaw, Poland, ZF Automotive Systems Poland Sp. z o.o.

Job Description

Join ZF and become a key partner for our customers in the commercial vehicle world.
In this role, you’ll use your technical problem‑solving skills to support workshops and distributors while representing one of the most innovative companies in the automotive industry. You’ll connect with people, share knowledge through professional trainings, and build relationships that strengthen our presence in the region. Strong communication, teamwork, and customer focus will help you thrive in a dynamic environment where every day brings something new.

If you enjoy being on the move, travelling to meet clients across the region, and turning challenges into solutions, ZF offers the perfect place to grow your expertise and make an impact.

What you can look forward to as Technical Support & Training Specialist m/f/d:

• Develop and strengthen ZF’s professional workshop support offering in the local market to enhance customer engagement and service quality;

• Provide technical support through hotline and service desk activities, and resolve field technical or quality issues;

• Conduct technical and sales trainings for customers, wholesalers, and internal teams, and maintain up‑to‑date training materials;

• Visit customers regularly in the region and participate in events, trade fairs, and professional meetings;

• Identify new business opportunities and communicate updates on new products and promotional activities;

• Set targets, prepare achievable plans, and execute projects and budgets effectively;

• Collect and report market insights, including competitor activities, pricing, and product launches;

• Support the marketing team with preparation and verification of technical content and assist in handling warranty‑related customer cases.

Your Profile as Technical Support & Training Specialist m/f/d:

• Minimum 3 years of experience in the automotive field, preferably in technical roles;

• Proven experience in conducting trainings or presentations for technical or commercial audiences;

• Demonstrated ability to diagnose and solve technical issues;

• Valid driver’s license and willingness to travel regularly within the region;

• Advanced Polish and English skills for professional communication and documentation;

• Strong customer‑oriented mindset and readiness to support partners with professional service;

• Excellent communication skills, enabling clear interaction with customers and internal teams;

• Collaborative working style with the ability to contribute effectively within a team.

Why you should choose ZF in Poland:

• Employment contract with a flexible hybrid work model, balancing remote work with field activities;

• Working environment connected to local customers and stakeholders in Poland, with opportunities to collaborate across global ZF teams when needed;

• Access to private medical care through Medicover and life insurance on favorable terms;

• Broad selection of additional perks through the My Benefit platform, including sports, wellness, travel, and cultural offerings;

• Company car available for customer visits and private use;

• Supportive team culture built on clear communication, knowledge sharing, and constructive cooperation.

Be part of our ZF team as Technical Support & Training Specialist m/f/d and apply now!

Contact

Sergii Polishchuk