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Technical Support Specialist

ZF Friedrichshafen

Technical Support Specialist

ZF Friedrichshafen

·

On-site

·

Full-time

·

6d ago

Req ID 82748 | Blacktown, Australia, ZF Services Australia Pty. Ltd.

About the Team:

ZF Services Australia is responsible for both Original Equipment Sales as well as servicing the Aftermarket through Technical Support, Part Sales and Remanufacturing. We are looking for an energetic, self-motivated person with a high level of technical competency to join out Technical Service Team.

What you can look forward to as a Technical Support Engineer:

  • To provide customers (both internal & external) with a high level of technical support within ZF Services Australia region of responsibility for all products.

  • This includes technical support for internal customers, OEM’s, fleet operators, service partners and key customers.

  • Technical support includes but is not limited to the provision of diagnostic and repair information, direct field support, warranty adjudication, technical report writing and the delivery of technical training.

Your Profile as a Technical Support Engineer:

  • Recognize engineering or apprenticeship or higher in automotive driveline technology (Commercial Vehicle preferred). Modern truck and trailer systems knowledge or experience is advantageous.

  • Demonstrated competency to deliver classroom-based theoretical and workshop practical training.

  • Minimum 3 years post apprenticeship in a workshop or field service environment.

  • Holder of NSW (or other state) Automotive Trade Certificate highly desirable.

Why you should choose ZF?

  • Individual Growth: At ZF, you accelerate your career by working together across borders and cultures. Take advantage of global development opportunities, support and a flexible working environment.

  • Experience Variety: Join ZF to shape future mobility and sustainable systems. Drive smart solutions and contribute to safer, cleaner, affordable mobility for all.

  • Find Inspiration: Develop yourself in a team-oriented and supportive environment at ZF. Take on international challenges, be inspired by your colleagues and shape the future with us.

Be part of our ZF team as Technical Support Specialist and apply now!

Contact

Jinyan Zhuang

jinyan.zhuang@zf.com

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About ZF Friedrichshafen

ZF Friedrichshafen

ZF Friedrichshafen AG, also known as ZF Group, originally Zahnradfabrik Friedrichshafen, and commonly abbreviated to ZF, is a German technology manufacturing company that supplies systems for passenger cars, commercial vehicles and industrial technology.

10,001+

Employees

Friedrichshafen

Headquarters

Reviews

4.1

42 reviews

Work Life Balance

4.0

Compensation

4.6

Culture

4.0

Career

4.0

Management

4.0

83%

Recommend to a Friend

Pros

Strong engineering culture with focus on code quality

Competitive compensation packages with equity

Flexible remote work options and good work-life balance

Cons

Some legacy systems that need modernization

Work-life balance can be challenging during product launches

Organizational changes and restructuring can be disruptive

Interview Experience

64 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

38%

Experience

Positive 68%

Neutral 16%

Negative 16%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company