About the Role

Byte by Yum! is seeking a Senior Product Designer II (L9) to provide experience leadership for our Point of Sale (POS) platform. This role is responsible for shaping design direction across multiple POS initiatives, identifying systemic UX challenges, and ensuring a cohesive, scalable experience across markets and features.

As a senior individual contributor, you will act as a design lead for POS, influencing strategy, driving convergence across teams, and elevating design quality without direct people management. This role reports to the Design Manager, Smart Operations.

About Byte by Yum!

Byte by Yum! builds global technology platforms that power restaurant operations for Yum! Brands worldwide. The Smart Operations portfolio focuses on systems that unlock new markets, improve productivity, and support sustained growth. Design is a strategic partner in ensuring these platforms remain usable, scalable, and resilient in real-world restaurant environments.

Requirements

• 7+ years of experience in UX or product design, with ownership of large or complex product areas
• Strong portfolio demonstrating systems-level thinking and multi-workstream impact
• Proven ability to independently lead high-visibility design initiatives with minimal oversight
• Experience shaping experience strategy beyond individual features or screens
• Demonstrated ability to influence design decisions, practices, and direction across teams
• Deep understanding of interaction design, usability, and scalable design systems
• Excellent communication skills, with the ability to align and influence cross-functional partners
• Proficiency with standard design and collaboration tools (e.g., Figma, usability testing tools, design systems)

Preferred

• Experience leading UX for POS, transactional, or enterprise-scale operational platforms
• Experience designing products that support global scale, localization, and market-specific needs

Responsibilities

• Support and lead experience strategy and UX direction across the POS platform, spanning multiple feature areas
• Serve as a UX lead for POS, ensuring consistency, scalability, and quality across workflows
• Frame and resolve complex, ambiguous UX problems that cut across features, teams, or markets
• Define and evolve interaction models, workflows, and design patterns that support long-term scalability
• Drive alignment and convergence where UX solutions are fragmented or inconsistent across teams
• Select and define appropriate design methods, frameworks, and approaches for complex initiatives
• Partner closely with Product and Engineering leadership to influence prioritization, scope, and tradeoffs
• Facilitate design reviews, critiques, and working sessions to align teams around shared solutions
• Influence design practices and standards beyond immediate project teams
• Mentor and guide other designers through design leadership and feedback (IC-only role)
• Clearly articulate design strategy, risks, and tradeoffs to senior stakeholders