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Wynn Resorts
Wynn Resorts

Publicly traded company.

Valet Attendant

职能零售
级别中级
地点Las Vegas
方式现场办公
类型全职
发布1周前
立即申请

The Valet Attendant is responsible for providing professional and courteous service to each and every guest while maintaining a sense of urgency at all times. They will be responsible for exceeding guest expectations through positive interactive skills.

  • Responsible for maintaining the Wynn standards of service with guests and coworkers at all times.
  • Responsible for delivering and maintaining the Forbes 5-Star level of service.
  • Valet Attendant will be responsible for greeting and providing parking assistance to all arriving guests.
  • Valet Attendant will be responsible for maintaining a sense of urgency at all times while servicing the guest in a timely manner.
  • Responsible for operating and parking guests’ cars safely.
  • Reports issues and/or potential problems to immediate supervisor.
  • Ensures the Wynn standards of cleanliness and appearance for all areas.
  • Works with safety as a priority, and follows department and company safety standards.
  • Knows and adheres to Wynn and departmental policies and procedures, embrace company culture and take pride in the resort and amenities.
  • Understands and well versed in the resort, hotel features and services including all outlets, hours of operation, activities and events available to guests.
  • Attends required training classes and incorporates new standards, service knowledge and safety into daily work practices.
  • Looks for opportunities to assist peers, guests, other departments or leaders at all times.
  • Solution oriented, stays on task and promotes teamwork.
  • Awareness of guest experience at all times, smiles and makes eye contact and communicates professionally.
  • Performs all other job related duties as assigned.
  • Requires a minimum of two years customer service experience.
  • Previous Front Services experience is preferred, but not required.
  • Candidate must be able to work efficiently within a team environment.
  • Requires the ability to drive standard and automatic transmission vehicles.
  • Ability to do extensive jogging, walking, standing, bending and lifting.
  • Candidates should also be knowledgeable about the Las Vegas area and attractions.
  • Candidate should be able to work a flexible schedule that may change based on business demands.
  • Must have an open mind and willingness to learn new processes, concepts and ways of approaching guest and coworkers.
  • Must possess excellent communication skills.
  • Candidate must be well groomed and professional.
  • Must be able to communicate professionally in English with guests, management, and other associates to their understanding. Additional foreign language a plus.
  • Must be available to work all shifts and days including opening and closing shifts.
  • Willingness to maintain the highest level of confidentiality regarding guests and staff.
  • Combination of education equivalent to graduation from high school (High school diploma) or any other combination of education, training and experience that provides the required knowledge, skills and abilities.
  • Must be 21 years of age or older.
  • Must be able to obtain and maintain any licensing or active work cards required, at present or in the future, for this position at all times

Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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关于Wynn Resorts

Wynn Resorts

Wynn Resorts provides hotels, casinos, restaurants, and entertainment.

10,001+

员工数

Las Vegas

总部位置

$6.8B

企业估值

评价

10条评价

3.7

10条评价

工作生活平衡

2.8

薪酬

4.0

企业文化

4.2

职业发展

3.8

管理层

3.2

68%

推荐率

优点

Good benefits and competitive compensation

Great team culture and coworkers

Opportunities for growth and development

缺点

Long hours during peak seasons

High-pressure and stressful environment

Management issues and approachability

薪资范围

162个数据点

Junior/L3

Mid/L4

N/A

Junior/L3 · Bartender

15份报告

$66,291

年薪总额

基本工资

$43,948

股票

-

奖金

-

$40,893

$110,030

面试评价

54条评价

难度

3.2

/ 5

时长

14-28周

录用率

34%

体验

正面 63%

中性 27%

负面 10%

面试流程

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

常见问题

Technical skills

Past experience

Team collaboration

Problem solving