We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

THE OPPORTUNITY

This is an exciting full time opportunity (minimum 30 hours per week guaranteed) for an experienced Maintenance Manager to join a passionate and dedicated team at one of New Zealand’s most unique resort destinations. This is a hands-on role, suited to an all-rounder who can confidently cover all areas of resort maintenance. You will enjoy being on the tools, leading a small team, and taking pride in ensuring the resort is always presented at its best. Responsibilities include taking a hands-on approach across all areas of resort maintenance, including project management patching and painting, building repairs, basic carpentry and plumbing fixes, and general upkeep of guest rooms, chalets and common areas. You will oversee the grounds and gardens to ensure pathways, landscaping, outdoor furniture, and guest areas are safe, clean and well presented, working alongside your team and external suppliers as needed.

You will also manage day to day reactive maintenance and preventative maintenance tasks, coordinate small projects from planning through to completion, and support larger capital works by assisting with scoping, quotes, contractor supervision, quality checks and timelines. Above all, you will play a key role in maintaining the overall presentation, safety and functionality of the resort, ensuring standards are consistently met for both guest experience and operational needs.

Grand Mercure Puka Park Resort is set in a spectacular mountainside location overlooking Pauanui Beach, on the stunning Coromandel Peninsula, North Island. Nestled within 20 acres of native bush, the resort is renowned for its distinctive product, exceptional service and outstanding hospitality. The main lodge incorporates Reception, Miha Restaurant, Lounge and Bar, conference facilities and laundry services. Accommodation is provided across 48 private chalets thoughtfully positioned throughout the resort. Guest facilities include a gymnasium, heated outdoor pool, spa, sauna, tennis court and pétanque terrain.

KEY RESPONSIBILITIES

• Lead and manage the day-to-day maintenance and facilities operations of the resort
• Develop, implement and oversee preventative maintenance programs across all buildings, plant and equipment
• Conduct regular inspections to identify, prioritise and resolve maintenance and safety issues
• Plan and coordinate all repair, refurbishment and installation works
• Complete hands-on maintenance tasks daily across all areas, including patch and paint, minor building works, and grounds and garden maintenance
• Lead, train and supervise the maintenance team, while managing relationships with contractors and service providers
• Monitor equipment, tools and spare parts inventory and arrange purchasing as required
• Manage the maintenance budget with support from the resort General Manager, monitor expenditure and control costs
• Maintain accurate maintenance records, logs and reporting on daily and planned activities
• Ensure full compliance with health and safety legislation, policies and procedures
• Attend training courses and professional development as required
• Support Corporate Office on projects for the resort.

WHAT YOU’LL BRING

To thrive in this role, you’ll bring:

• Relevant NZ Register Diploma or at least 3 years of relevant experience and/or on-the-job training in maintenance, facilities management, or a related role.

• Strong technical skills across multiple trades (electrical, plumbing, carpentry, HVAC, grounds)

• Demonstrated ability in preventive and corrective maintenance planning

• Knowledge of workplace health & safety regulations, chemical safety, and relevant compliance requirements

• Excellent organisational, problem-solving, and project management skills

• A collaborative, hands-on leadership style — you’re just as comfortable in a toolbox as in the office

• Good communication skills, able to interact respectfully with guests, contractors, and team members

• Flexibility to work when needed (some evenings, weekends, public holidays)

HOW YOU’LL BE REWARDED

Grow your career with a values-driven organisation that’s passionate about supporting its people. As part of our team, you’ll enjoy:

• Full time role with minimum of 30 hours per week guaranteed.

• Salary range of $80,000 to $86,000 NZD(commensurate to skills and experience)

• Subsidised Private Health insurance (following successful probation completion)

• Birthday leave

• Funding to support ongoing professional development

• Discounted stays at hotels and resorts around the world

• A generous reward and recognition program

• An inclusive workplace supported by active Diversity Resource Groups

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.