We Put the World on Vacation

Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.

KEY RESPONSIBILITIES/DUTIES:

• Understand, represent and uphold the integrity of the Accor Vacation Club brand at all times and in all interactions, you have with guests and colleagues.
• Represent Accor Vacation Club in a professional, courteous and sincere fashion in order to foster good working relationships with all our customers and guests, internal and external, in line with company values.
• Conduct sales presentations as requested by sales management.
• Convert sales presentations into sales at set levels of performance in accordance with sales KPIs, ensuring consistency in meeting or exceeding the set sales KPIs.
• Maintain and update as required all sales information and materials used for presentations.
• Set and review performance goals weekly, monthly and year to date.
• You are required to introduce guests attending sales presentations to the Accor Live Limitless Program (ALL) and enrol them in the program.
• Complete follow up process with new Members after they have purchased a membership.
• Liaise with new Members to bring in quality referrals.
• Attend Member events or any other company/sales functions as requested from time to time.
• Maintain professional relationships with Members.
• Efficiently manage any disgruntled Members/guests appropriately and in line with the Company’s Internal Dispute Resolution Procedure.
• Maintain a high level of product knowledge to ensure an accurate representation of the product/s at all times.
• Complete all sales training sessions, LADS and sales compliance testing as requested by management.
• Ensure compliance with all legislative and company requirements including but not limited to ASIC, AFSL, T&C, Occupational Health and Safety, AVC Policies and Procedures.
• Actively participate as a positive, focused and motivated member of the sales team, ensuring alignment to the Code of Conduct and Company Values.
• Complete other tasks that may be assigned by Management from time to time.

JOB REQUIREMENTS:

• Previous experience in a sales environment, experience in Timeshare sales desirable.
• Strong knowledge and application of sales and closing techniques (such as building rapport, needs/values selling, negotiating and closing a sale).
• Positive and enthusiastic attitude.
• Excellent communication, listening, problem solving and negotiation skills.
• Customer centric focus with exceptional customer service skills.
• Ability to work in a target driven sales environment.
• Team member with strong work ethic, flexible in approach and supportive of others.

Where Memories Start with You

Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.

We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to My Career@travelandleisure.com, including the title and location of the position for which you are applying.