About Workato

Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.

Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at workato.com.

Why join us?

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by **innovation **and looking for team players who want to actively build our company.

But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

Business Insider named us an “enterprise startup to bet your career on”

Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world

Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

Quartz ranked us the #1 best company for remote workers

Responsibilities

We are looking for an exceptional Staff Domain Expert, AI in GTM to join our growing AI Business Solutions team. In this role, you will serve as the domain expertise and product management engine for Workato's GTM AI agents and apps — translating deep knowledge of revenue operations, sales, and marketing workflows into production-grade AI agents and apps that drive measurable customer outcomes. You will also be responsible for:

Leading the discovery and capture of GTM-domain AI agent and app concepts through customer engagement, field collaboration, and internal research — building a library of high-value AI use cases across Sales, Rev Ops, and Marketing functions

Authoring PRDs for GTM AI agents and apps, shepherding concepts from initial capture through design partner validation to production deployment

Running targeted AI workshops with top GTM accounts — facilitating hands-on sessions that accelerate AI agent adoption and produce referenceable, production-grade customer outcomes

Partnering with Workato's internal teams to bring learnings from customer engagements back to the business — ensuring Workato itself is the leading example of what AI transformation looks like in practice

Collaborating with Sales and Customer Success to position and land GTM AI use cases in the enterprise, supporting pipeline generation and expansion

Developing GTM-specific AI thought leadership, POVs, and customer stories that demonstrate Workato's impact across the revenue org

Working with Field Readiness to build messaging and enablement for selling GTM AI agents to Sales, Rev Ops, and Marketing personas

Requirements

Qualifications / Experience / Technical Skills

7+ years in a customer-facing or domain specialist role with a GTM focus (e.g., Rev Ops, Sales Operations, Marketing Operations, or solutions consulting for GTM technology)

Deep understanding of GTM technology, workflows, and personas (CRO, VP Rev Ops, VP Sales, Marketing Ops, SDR/AE teams) across multiple industries

Experience scoping and delivering automation or AI solutions in GTM environments; familiarity with tools such as Salesforce, Hub Spot, Gong, Outreach, Marketo, 6sense, Clay, or similar

Experience with AI tools, large language models, or agentic workflow platforms; hands-on experience with Workato (AI agents, automation recipes, integration platforms) is a strong plus

Ability to translate business problems into structured product requirements (PRD authorship or equivalent)

Proven track record influencing revenue — through quota-carrying roles, pipeline generation, or expansion in a customer-facing capacity

Located in North America with flexibility to travel

Soft Skills / Personal Characteristics

Ownership mindset — operates end-to-end from concept capture to production deployment with no handoff gaps

Velocity over consensus — iterates fast, finds the gaps, and acts on the growth edge rather than waiting for everyone to align

Customer-first — every use case starts and ends with a real customer problem; outcomes over optics

Comfortable building in ambiguity — creates new playbooks rather than fitting into established ones

Communicates credibly with senior buyers — can engage CROs, VPs of Rev Ops, and GTM leaders as a peer and hold the room

10X thinker — identifies bets that 10x customer value, not incremental improvements

Expected salary range for this role is $150,000–$180,000+ Bonus. Actual compensation will be determined based on experience, skills, and other job-related factors.

Job Req ID: 2668