Job Description

The Mainframe z/OS System Programmer (Level 2) would be responsible for delivery and support of Mainframe z/OS operating system and all other associated support services on the platform*.*

Responsibilities include:

• Ability to understand the client’s overall Mainframe z/OS setup across the various Systems/LPARs in different environments (Prod/Dev/Test/QA).

• The z/OS Systems Programmer should have sound experience of Mainframe Systems Programming.

• Candidate should have the requisite z/OS support know-how to support the Business as Usual (BAU) functions daily and assist the Onsite L4/L3 team on key issues and escalations related to the z/OS operating system.

• Have experience in supporting ISV product upgrades and maintenance especially products from IBM, Broadcom-CA, BMC, Micro Focus.

• Have exposure working in a 24/7 Production support environment.

• Working with the Onsite z/OS Lead, he/she would be responsible for supporting and handling the installation, upgrade, maintenance and support of z/OS and related products in the environment.

• Candidate must keep or improve stability and reliability of z/OS and proactively react to grow/risks/issues.

• Should be capable of solving complex technical problems, communicating technical concepts to clients and peers with mixed levels of technical know-how.

• Would be responsible to work closely with other Mainframe Infrastructure and Application Specialists to support the large client environment.

• Debug minor z/OS problems and apply fixes if necessary.

• Work with IBM/ISVs for technical support if necessary.

• The role requires provision of out of hours support for the implementation of z/OS software changes and support for other projects requiring software expertise as well as being part of an on-call Rota.

• Should be ready and available to work on various time zones depending on client needs.

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Experience (Preferred)

• Sound hands on experience (6+ years) as a z/OS System Programmer working in Mainframe environments with experience in managing z/OS across multiple Systems.

• Must have sound understanding and working knowledge of a combination of skills such as z/OS, SMP/E, TSO/ISPF, USS, SDSF, SMP/E, JCL, DB2 and CICS System Programming.

• Proficient in TSO, ISPF, JCL and mainframe system console commands.

• Must have knowledge of IBM, BMC and CA Products and be able to work independently on most occasions.

• Knowledge of Assembler, Automation, GDPS, Rexx and CLIST skills will be of immense value.

• Good knowledge of system initialization and tuning, performance monitoring using Omegamon, RMF, SMF and SAS

• Sound written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences.

• Demonstrate strong analytical and problem-solving skills.

• Good knowledge & experience in SYSPLEX/Parallel SYSPLEX. SDSF, VSAM, Catalog management, USS, IBM system utilities.

• Have good understanding and experience on Hardware Configuration Definitions / IOCP and HMC Management and WLM management.

• Good knowledge in Disaster Recovery.

• Knowledge in Storage concepts.

• Understanding cloud, virtualization, APIs, and modern software languages.

• Good understanding of ITIL modules like Incident, Asset, Problem and Change Management.

• A comprehensive understanding of risk management and proven experience of ensuring own and others' compliance with relevant regulatory processes.

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