Work Location:

Charlotte, NC

Job Description:

• 5+ years of hands-on experience supporting or developing critical Mainframe and Teradata applications in a production environment.

• 7+ years experience with TSO/ISPF, SPUFI, JCL, COBOL, SQL, DB2, VSAM, and Easytrieve.

• 5+ years of experience using batch scheduling tools such as CA7.

• 5+ years of experience in mainframe batch abend research and resolution.

• Strong working knowledge of SQL for data analysis and troubleshooting across a Mainframe and Teradata system.

• Proven ability to assess incident severity, manage escalations, and drive timely resolution.

• Excellent verbal and written communication skills with the ability to interact across all levels of the organization.

• Strong problem-solving, analytical, and diagnostic skills.

• Proficiency with Microsoft Office tools.

• Ability to work flexible hours, including weekends, as required for production support.