LEAD ADMINISTRATOR L1

Job Description

• Install, configure, administer, and manage Red Hat Open Shift (OCP) clusters on Bare Metal and VMware platforms.
• Perform Open Shift patching and version upgrades with minimal impact to production workloads.
• Maintain and support existing DevOps infrastructure pipelines integrated with Open Shift.
• Create, manage, and troubleshoot persistent storage, including file systems and persistent volumes.
• Configure and manage RBAC and security policies across clusters.
• Configure and manage Ingress Controllers, Routes, and network load balancers.
• Support inter-cluster communication and hybrid/multi-cluster architectures.
• Apply strong understanding of networking and firewall concepts in Kubernetes and Open Shift environments.
• Troubleshoot cluster networking, DNS, and connectivity issues.
• Monitor cluster, node, and application health using Prometheus, Grafana, and Splunk.
• Configure alerts, dashboards, and metrics for proactive monitoring.
• Identify performance bottlenecks and recommend optimization measures.
• Troubleshoot complex issues related to cluster performance, storage, networking, and application deployments.
• Resolve pod and container runtime issues.
• Respond to production issues in a timely and professional manner, meeting SLAs.
• Lead resolution of high-priority P1/P2 incidents and provide detailed Root Cause Analysis (RCA) reports to clients and stakeholders.
• Familiarity with enterprise ITSM processes.
• Excellent troubleshooting, documentation, and communication skills.