BA Lead

BA Lead – CMS is responsible for leading business analysis activities for Crew Management Systems and related aviation operational modules. This role ensures accurate requirements gathering, process optimization, and acts as the primary liaison between business stakeholders and technology teams.

Key Responsibilities

• Requirements Gathering & Analysis

• Conduct workshops and interviews to capture business needs for CMS and crew scheduling workflows.

• Perform gap analysis and identify process improvement opportunities.

• Documentation

• Prepare BRDs,FSDs, user stories, and acceptance criteria aligned with Agile practices.

• Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA).

• Stakeholder Management

• Collaborate with product owners, architects, and delivery teams for scope clarity.

• Manage change requests and perform impact analysis.