Job Description

Job Description

Role: Directory Services Site Reliability Engineer (SRE)

Location: Sydney, Australia

Experience Level: Senior (10+ Years Relevant Experience | 15+ Years Total IT Experience)

Role Overview

We are seeking a highly experienced Directory Services Site Reliability Engineer (SRE) to lead the design, modernization, migration, and security hardening of enterprise directory services platforms. This is a Sydney-based, onshore engagement requiring strong stakeholder engagement, executive-level communication skills, and deep technical expertise in Active Directory and hybrid identity platforms. The role is critical to improving identity reliability, strengthening security posture, and enabling ongoing cloud transformation initiatives across the enterprise.

Key Responsibilities

Directory Services Architecture & Engineering:

• Architect, design, and optimize enterprise Active Directory environments (multi-forest, multi-domain)

• Lead Active Directory transformation, consolidation, and migration initiatives

• Ensure scalability, resilience, performance, and high availability of directory services platforms

Hybrid Identity & Cloud Integration:

• Design, implement, and manage hybrid identity solutions with Azure AD / Microsoft Entra ID

• Implement and manage Azure AD Connect, SSO, MFA, and Conditional Access

Security, Governance & Compliance

• Implement Privileged Access Management (PAM)

• Deploy Tiered Active Directory security models

• Enforce Identity Governance, Conditional Access, and Zero Trust principles

Site Reliability Engineering (SRE) Practices

• Apply SRE principles to identity platforms focusing on reliability and automation

• Perform root cause analysis (RCA) and drive permanent remediation

• Internal

• General Use

Automation & Tooling:

• Develop and maintain PowerShell-based automation solutions

Stakeholder Engagement & Leadership:

• Engage with business, infrastructure, cybersecurity, and cloud stakeholders

• Provide technical leadership and advisory to senior management

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Required Experience & Skills

• 10+ years of Directory Services engineering experience

• 15+ years of total IT experience

• Deep expertise in Active Directory (GPOs, DNS, replication, trusts)

• Strong experience with Azure AD / Microsoft Entra ID

• Strong understanding of IAM, AD security hardening, and Zero Trust

• Strong PowerShell scripting skills

• Excellent written and verbal communication skills

Preferred Qualifications

• Microsoft Azure and Identity certifications

• Experience in regulated or large enterprise environments

• Experience in transformation and modernization programs

• Familiarity with Infrastructure-as-Code and automation frameworks

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Team Management

**Resourcing**
	- Forecast talent requirements as per the current and future business needs

	- Hire adequate and right resources for the team

	- Train direct reportees to make right recruitment and selection decisions

**Talent Management**
	- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

	- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

	- Promote diversity in leadership positions

**Performance Management**
	- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

	- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

**Employee Satisfaction and Engagement**
	- Lead and drive engagement initiatives for the team

	- Track team satisfaction scores and identify initiatives to build engagement within the team

	- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

	- Exercise employee recognition and appreciation

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Deliver

		No
		Performance Parameter
		Measure
		1
		Operations of the tower
		SLA adherence

		Knowledge management

		CSAT/ Customer Experience

		Identification of risk issues and mitigation plans

		Knowledge management
		2
		New projects
		Timely delivery

		Avoid unauthorised changes

		No formal escalations

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