Python Application Programming

Role Purpose

The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists.

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Python JD

7-12 Years of experience in technologies like Python, MySQL, Django/Flask web framework ,Rest API.
Create strong web application using Django/Flask framework or
Experience of working with FAST/REST API.
Experience of working with DevOps, Containers & Microservices
Knowledge of HTML, JavaScript, and CSS
Knowledge of AI & Chatbot Frameworks.
Automated code deployment experience using git and CI/CD technologies (e.g. Jenkins)
Support all phases of testing including functional, performance, and user testing.
Communicate updates in daily stand-ups and collaborate with engineers, analysts, and business partners.
Apply modern software engineering best practices to create the best outcomes.
Quickly identify defect root causes and drive towards resolution within an incident management lifecycle
Uses a critical thinking and proactive mindset to prevent issues and write mature software.
Excellent communication skills & Excellent analytical, problem solving, and troubleshooting abilities

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Deliver

		No
		Performance Parameter
		Measure

		1
		Process
		No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT

		2
		Team Management
		Productivity, efficiency, absenteeism

		3
		Capability development
		Triages completed, Technical Test performance