Job Description

India Operations team works on Debt Management / Collections, Account Receivables, Governance & IS Enablement, Warehouse & Logistics and Revenue Assurance.

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⦁ Debt Management / Collections – Responsible for collection plan vs achievement, reducing balance sheet exposure, reducing gross debts & reducing DSO

⦁ Claims Submissions

⦁ Customer follow ups

⦁ Dispute resolutions

⦁ Reconciliations

⦁ EFT allocations

⦁ Updating RMS

⦁ LD declarations

⦁ Raising CNR

⦁ Governance & IS Enablement

⦁ Tools

• RMS, LD, SOX Audits

⦁ MIS, EFTs, DN, Prelegal

⦁ Not Committed Debts

⦁ Support HC Validation and Control

⦁ Seat Optimization and Control

⦁ Vendor Payment

⦁ DLP incident closures

⦁ Demand Notices

⦁ Payment reminder requests

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⦁ Account Receivables

⦁ LD

⦁ PDD

⦁ FTDS

⦁ WCT

⦁ C-Form

⦁ GST

⦁ Legal

⦁ Revenue Assurance

⦁ Timely invoicing/Billing to avoid the revenue leakage, on time billing which will enable revenue recognition in same Quarter

⦁ To Estimate quarterly revenue WBS wise with carry forward, Renewals, New Book and Bill

⦁ To prepare Revenue dependency list related to pending Renewal PO, Project signoff, Resources deployment and Pending Billing and follow-up with Sales and PM's for its closure during the quarter.

⦁ Ensure all the orders are uploaded in RR Portal & ensure all efforts are updated during month and quarter closure.

⦁ Tracking >90 days reversals for T&M and AMC cases

⦁ To track Project based billing and milestone

⦁ Flash weekly report on Revenue, Billing and Unbilled

⦁ Warehouse & Logistics

⦁ Responsible for products operations to fulfil customer orders pan India

⦁ Responsible for end user spares & enterprises spares support for annuity biz – CIS

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