Job Description

Business Solution Design Lead:

Melbourne

• The purpose of the Solution Design Lead role is to work closely with Business Capability Lead, Operational and Technical BAs, SEO Architecture, Network Engineers, BAU Solution Designers, and business stakeholders to define the solution vision, offer solution context to business requirements, help prioritize features, and deliver high-quality solutions that meet customer needs and align with the network strategy.
• The role sits within telecom transformation program team, who are accountable to develop, lead and govern the strategy and deliver robust Remedy to Snow transformation and improvement initiatives.
• The key focus of the role is to identify upstream and downstream impacts of Core Scenarios under transformation and offer technical guidance to the Operations and Tech BA’s to identify requirements to support the seamless transformation of Core Scenarios as well as working closely with the Architecture team in the solutioning of those requirements.
• The Business Solution Design Lead will identify all technical UAT and BRT test cases required to ensure the solution does not impact the integrity of the Network eco-system, thus ensuring minimal disruption to the business and existing automations, applications, and systems

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Key Accountabilities :

• Discovery, Ideation, Planning, Iteration and Transition (75%)

• Support Discovery of As Is business and system processes including legacy solutions, in order for the team to successfully document business scenarios as well as drafting the strategic technology solution.

• Be instrumental in Ideation of the To Be processes and Technology Solution working with the Architect to break down business scenarios (Acceptance Criteria) into Capabilities and our Dev Sec Ops teams to further document the detailed business scenarios into Epics

• Manage the product backlog and User Story creation with our Dev Sec Ops teams through Planning and Iteration to ensure fit for purpose delivery of Capability, on time and within budget.

• Support the program team with the Transition of business users off legacy solutions and onto the strategic solution.

• Stakeholder Engagement (5%)

• Influence senior stakeholders aross the program to optimise and refine the systems architecture and platforms to drive effective and efficient operational business outcomes.

• Interlocks with business stakeholders to understand business problems and make recommendations on ways to solve for those problems.

• Ensure Stakeholders and SME’s cross functional teams are fully engaged in Business Analyst and documentation requirements, sign offs and other activities.

• Interface with SEO throughout the planning & delivery lifecycle for each capability outcome

Risk Management (5%)
Exercise adequate risk management across all aspects of the Project through demonstrating a thorough understanding of all risk and ability to identify and raise risks