SAP Success Factors Test Lead

The SAP Success Factors Test Lead is responsible for defining the overall test strategy, coordinating all testing phases, managing defect resolution, and ensuring full traceability across SAP Success Factors deliveries within a regulated banking environment.

Experience & Background:

8–10+ years of experience in enterprise testing, with strong exposure to SAP Success Factors platforms
Proven experience leading testing activities across modules such as Employee Central, ECP, PMGM, Compensation, and Time Management
Experience working in regulated or governance driven environments, preferably banking
Strong understanding of structured delivery and quality assurance frameworks

Key Responsibilities:

Define and own the end to end test strategy, including scope, approach, environments, entry and exit criteria
Plan, coordinate, and manage all testing phases including SIT, integration testing, UAT support, regression, and release validation
Ensure end to end traceability from business requirements to test scenarios, test cases, execution evidence, and sign off
Lead defect management, including triage, prioritisation, root cause analysis, retesting, and closure
Coordinate testing activities across functional, technical, integration, and business teams
Provide regular test status, quality metrics, risks, and readiness reporting to stakeholders
Support release readiness decisions by validating test outcomes and quality gates
Ensure test artefacts and evidence are audit ready and compliant with governance standards

Skills & Capabilities:

Strong understanding of testing lifecycle, test planning, and execution
Experience managing dependencies across multiple workstreams and vendors
Strong stakeholder communication and coordination skills
Ability to operate under tight timelines and manage multiple releases
Experience with test and defect management tools (e.g. Jira, ALM or equivalent)

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Do

### **Instrumental in understanding the test requirements and test case design of the product**

	- Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements

	- Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation

	- Ensuring the test cases are peer reviewed and achieving less rework

	- Work with development team to identify and capture test cases, ensure version

	- Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing)

	- Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc

To design and execute the automation framework and reporting

	- Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases

	- Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns

	- Detect bug issues and prepare file defect reports and report test progress

	- No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer  SLA's and norms

	- Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders

	Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders

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### **Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution**

	- Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

	- On time deliveries

• WSRs, Test execution report and relevant dashboard updates in Test management repository

    - Updates of accurate efforts in e Cube, TMS and other project related trackers
  
    - Timely Response to customer requests and no instances of complaints either internally or externally
  

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		*No*
		*Performance Parameter*
		*Measure*

		1
		Understanding the test requirements and test case design of the product
		Ensure error free testing solutions, minimum process exceptions, 100% SLA compliance,

of automation done using VB, macros

		2
		Execute test cases and reporting
		Testing efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score

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