Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

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Strong functional knowledge of Oracle EBS R12 Manufacturing modules – BOM, INV, WIP, WMS.

Good understanding of manufacturing lifecycle, inventory controls, costing, and warehouse operations.

Experience in implementation, rollout, or support projects.

Working knowledge of SQL for data validation and analysis.

Excellent communication and stakeholder management skills.

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1. Skill upgradation and competency building

   • Clear wipro exams and internal certifications from time to time to upgrade the skills

   • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain

   • Write papers, articles, case studies and publish them on the intranet

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Deliver

		**No.Performance Parameter Measure**
		1.
		Contribution to customer projects
		Quality, SLA, ETA, no. of tickets resolved, problem solved,

of change requests implemented, zero customer escalation, CSAT

		2.
		Automation
		Process optimization, reduction in process/ steps, reduction in no. of tickets raised
		3.
		Skill upgradation

of trainings & certifications completed,

of papers, articles written in a quarter

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