Role Summary:

We are seeking a Site Reliability Engineer (SRE) with strong Database Reliability and Observability expertise to ensure high availability, performance, and operational visibility of business‑critical platforms. This role has a strong emphasis on dashboards, observability, Splunk, and operational reporting, along with hands‑on database operations in complex production environments.

Key Responsibilities:

• SRE & Reliability Engineering

• Own end‑to‑end reliability, availability, and performance of applications and database platforms.

• Define, implement, and track SLIs, SLOs, and error budgets.

• Proactively identify reliability risks using metrics, trends, and capacity analysis.

• Lead production incident management, root cause analysis (RCA), and post‑incident reviews.

• Drive automation to reduce operational toil and improve MTTR.

• Participate in on‑call rotations and support 24x7 production environments.

• Observability, Dashboards & Reporting (Primary Focus)

• Design and maintain end‑to‑end observability covering metrics, logs, alerts, and traces.

• Build and manage real‑time operational and executive dashboards for system health, availability, latency, and database performance.

• Strong hands‑on experience with Splunk including log ingestion, SPL queries, dashboards, alerts, and reports.

• Correlate application, infrastructure, and database events to detect issues proactively.

• Create and publish operational reports (daily / weekly / monthly) covering availability, incidents, SLO compliance, performance KPIs, and capacity trends.

• Translate technical metrics into actionable insights for engineering and leadership teams.

• Database Reliability & Operations

• Support and operate enterprise databases such as PostgreSQL or Oracle (mandatory experience in at least one).

• Monitor and tune database performance including queries, indexes, and resource utilization.

• Design and support high availability, replication, backup, and disaster recovery solutions.

• Perform database upgrades, patching, migrations, and routine health checks.

• Integrate database monitoring and logs with observability platforms.

Required Skills & Experience:

• Hands on experience in SRE, Production Support, DevOps, or Reliability Engineering roles.
• Strong expertise in observability and monitoring tools, with mandatory hands‑on experience in Splunk.
• Proven experience in dashboard building and operational reporting.
• Strong hands‑on experience with PostgreSQL or Oracle databases.
• Solid Linux/Unix administration and troubleshooting skills.
• Experience with incident response, RCA, and production on‑call support.
• Proficiency in scripting using Python, Shell, or Bash.

Preferred Skills:

• Experience with cloud platforms such as AWS or Azure.
• Exposure to Kubernetes, Docker, and containerized environments.
• Experience with Infrastructure as Code tools such as Terraform or Ansible.
• Knowledge of capacity planning, forecasting, and performance baselining.
• Experience supporting regulated or high‑availability systems.