Job Description

HR Support – Driving Excellence in Human Resources Operations

As an HR Support team member at Infocrossing INC, you will be a pivotal part of our Business Process Services in the BPS-IHS division. This role requires dedication to delivering exceptional support and acting as a vital liaison between employees and management. Your primary focus will be on facilitating smooth human resource processes, promoting organizational development, and enhancing the employee experience.

• Employee Relations: Act as a trusted point of contact for employee concerns and issues, providing timely resolution and ensuring alignment with company policies and values.
• Recruitment Support: Assist in talent acquisition activities by leveraging various sourcing channels such as job boards, local advertisements, and community partnerships to attract a diverse pool of candidates.
• Onboarding and Orientation: Facilitate effective onboarding experiences for new hires, ensuring they gain a comprehensive understanding of company culture, policies, and benefits.
• Benefits Coordination: Serve as a Subject Matter Expert (SME) during open enrollment and for new hire benefits enrollment, providing clear guidance to employees.
• Administrative Excellence: Utilize advanced Microsoft Excel, Access, and Word skills to support HR documentation, maintain accurate records, and handle HR-related correspondence efficiently.
• Leave Management: Manage critical aspects of employee leaves including Family and Medical Leave Act (FMLA), Short Term Disability, and other medical leaves, ensuring compliance and clear communication.
• Payroll Assistance: Collaborate with payroll teams to identify and resolve payroll or bonus discrepancies swiftly to maintain employee satisfaction.
• Employee Recognition: Coordinate important milestone celebrations such as LSA anniversaries, fostering a culture of appreciation and engagement.
• Team Collaboration: Partner with HR leadership on various employee relations projects and initiatives, contributing to continuous improvement and organizational effectiveness.

This is a dynamic role that blends interpersonal communication with strong administrative capabilities to support the overarching goals of the HR department and Infocrossing INC’s commitment to its workforce. Your contributions will directly influence employee satisfaction and retention within a collaborative and evolving work environment.

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Core Competencies for Success

To thrive as an HR Support professional in our innovative and fast-paced environment, the following competencies are essential:

• Client Centricity: Demonstrate a deep commitment to understanding and addressing employee needs and delivering exceptional service.
• Passion for Results: Exhibit motivation and determination to achieve personal, departmental, and organizational goals with a high sense of accountability.
• Execution Excellence: Ensure accuracy, consistency, and professionalism in all assignments, maintaining quality standards in HR processes.
• Collaborative Working: Foster a spirit of teamwork, effectively partnering with colleagues across departments to achieve collective success.
• Learning Agility: Embrace continuous learning by adapting quickly to new tools, policies, and workplace changes, staying current with HR best practices.
• Problem Solving & Decision Making: Apply critical thinking skills to analyze issues and contribute sound recommendations that benefit employees and the company.
• Effective Communication: Communicate clearly and respectfully in both written and verbal interactions, ensuring information is understood by diverse audiences.

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Qualifications and Experience

We are seeking candidates who bring a combination of education, skills, and HR-related experience to support the needs of our team:

• A Bachelor’s degree is preferred, particularly in Psychology, Human Resources, Business Administration, or related fields highlighting a fundamental understanding of human behavior and organizational dynamics.
• Previous hands-on experience in human resources or administrative support roles is advantageous, demonstrating familiarity with HR functions and employee relations.
• Advanced proficiency in Microsoft Office tools including Excel, Access, Word, and PowerPoint to create reports, presentations, and maintain precise records.
• Strong interpersonal and communication skills, with an ability to manage confidential information professionally and empathetically.
• Ability to manage multiple priorities simultaneously, remaining organized and detail-oriented under pressure.
• A proactive and solutions-oriented mindset that supports continuous improvement and effective teamwork.

Desirable attributes also include experience using Share Point and familiarity with payroll and benefits administration software.

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About Infocrossing INC and Our Culture

Infocrossing INC is a thriving leader within the Business Process Services sector, proudly delivering innovative solutions through the BPS-IHS group. Our culture is grounded in respect, inclusivity, and a commitment to employee growth and advancement.

We empower our workforce by fostering an environment where collaboration and learning are encouraged. We believe that every team member contributes uniquely to our organizational success, and we are dedicated to creating a workplace that nurtures diverse perspectives and talent.

Joining our team means engaging with a company that values reinvention and purpose-driven impact. We strive to provide opportunities for ongoing professional development, ensuring each person can design their own career path in alignment with evolving business needs.

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The expected compensation for this HR Support role ranges from $25,000.00 to $50,000.00, reflecting a competitive package based on experience, skills, and location.

In addition to base compensation, the role includes eligibility for Wipro’s comprehensive benefits package, featuring diverse medical and dental coverage options, disability protection, paid leave including sick days, and opportunities for other paid or unpaid leave.

Please note that some positions may require the successful completion of a post-offer drug screening in compliance with applicable laws.

Infocrossing INC is an equal opportunity employer, committed to fostering diversity and inclusion. We welcome applications from candidates of all backgrounds, including veterans and individuals with disabilities, and strictly prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Be part of an organization that embraces change and innovation. Our vision at Infocrossing INC is to build a modern, forward-thinking workplace that supports your professional growth and reinvention. Join us and contribute to shaping the future of digital transformation while growing your career in a supportive, purpose-driven environment.