Job Description

Role Name/Title:

Cloud Engineer III:

Work Location – pls mention city and preferably office address as well

client office (RMZ Ecoworld, Bellandur, Bangalore) and Monday will be WFH.

Years of exp needed

5 to 10 years

Mandatory Skills:

Azure Devops Operation:

Rate :

• 120K/M

Job Title: Cloud Engineer – ECM

• Key Technical Requirements
• Hands-on experience deploying Documentum applications on AKS is required.
• Strong skills in creating CI/CD pipelines using Azure DevOps (ADO) are mandatory.
• Solid knowledge of Documentum Core Fundamentals is needed.
• Experience with Documentum upgrades, particularly in cloud environments, is essential.
• CKAD certification is an added advantage.
• Agile methodology experience is required.
• Minimum of 7 years of relevant experience.

͏

• Technical Skills & Knowledge

• Expert knowledge of at least one cloud platform, preferably Azure.

• Skilled in designing and implementing cloud-native solutions using Microsoft Azure services such as Azure App Services, Azure Kubernetes Services, Azure Functions, Azure DevOps, Azure Data Factory, and Azure SQL Database.

• Strong experience with containerization technologies including Docker, Kubernetes, and Helm.

• Experience working with microservices architecture.

• Proficiency in CI/CD pipelines and automated testing frameworks.

• Strong hands-on experience with Ansible.

• Skilled in applying architecture styles, software design patterns, and development best practices.

• Ability to evaluate technologies and perform trade-off analyses for architecture and design choices.

• Expertise in monitoring and logging tools such as App Dynamics, Grafana, Thousand Eyes, and Log Analytics.

• Ability to design and implement security best practices, particularly for oil and gas compliance requirements.

• Strong problem-solving skills, attention to detail, and excellent communication and collaboration abilities.

• Teamwork & Communication

• Demonstrates the ability to effectively work in cross-functional teams to validate requirements and align with business objectives.

• Provides leadership in driving product design, architecture decisions, and adherence to engineering standards.

• Excellent verbal and written communication skills, with the ability to work effectively across time zones.

• Keeps up with industry trends and supports the growth of team capabilities.

• Business Acumen

• Understanding of Concurrent Engineering and Management of Change processes.

• Ability to quickly gain knowledge of business domains, workflows, and data processes.

• Experience translating business goals and objectives into effective technical solutions.

͏

**Provide customer support/ service on the DevOps tools**

	- Timely support internal & external customers escalations on multiple platforms

	- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module

	- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost

	- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems

	- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved

	- Provide knowledge transfer, sharing best practices with the team and motivate

͏

**Team Management**

	Resourcing

		- Forecast talent requirements as per the current and future business needs

		- Hire adequate and right resources for the team

		- Train direct reportees to make right recruitment and selection decisions

	Talent Management

		- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

		- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

		- Promote diversity in leadership positions

	Performance Management

		- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

		- Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues

		- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below

	Employee Satisfaction and Engagement

		- Lead and drive engagement initiatives for the team

		- Track team satisfaction scores and identify initiatives to build engagement within the team

		- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

		- Exercise employee recognition and appreciation

͏

Deliver

		**No.Performance Parameter Measure**

		1.
		Continuous Integration, Deployment & Monitoring
		100% error free on boarding & implementation

		2.
		CSAT
		Manage service tools

		Troubleshoot queries

		Customer experience

		3.

Capability Building & Team Management:

		% trained on new age skills, Team attrition %, Employee satisfaction score