SRE ENGINEER

Job Description

We are looking for a SRE Engineer

Experienced SRE Engineer with experience in designing, managing and supporting distributed systems across multi-cloud environments.

This position is Hybrid on Austin, Texas. Candidates need to be locals, or be open to relocate.

What you'll do:

• Develop and maintain tooling used for environment monitoring and task automation
• Identify application reliability and availability improvements and build solutions to drive an improved experience
• Analyze and establish efficient configurations for software and servers, DB connections, indexes, drivers, etc.
• Coordinate with development teams, technical and non-technical Partners and clients to maintain wide knowledge on dependencies of the critical business transaction including platform, services and tools
• Monitor internal and vendor service level objectives (SLOs) and agreements (SLAs); identifies and resolves SLO / SLA gaps
• Serve as technical subject matter expert (SME) for cross-functional engineering Teams;
• Assist with and troubleshoot systems-related issues and maintenance
• Collaborate on maintaining services once they are live; measures and monitors availability, latency, and overall system health
• Develop run book and build automation
• Develop and maintain E2E monitoring dashboards to support critical business transaction
• Develop and maintain synthetic monitoring for critical business transaction using tools such as Thousand Eyes
• Practice sustainable incident response and blameless postmortems
• Document and promote SRE standards and procedures
• Develop and assist in deployment and rollback automation
• Review Release and deployments requirements
• Build and setup automation tests.
• Incident communication to impacted stakeholders
• Coach and mentor junior engineers and fellow practitioners

Key Skills & Expertise:

• CI/CD: GitHub, Harness
• Cloud Platforms: GCP, PCF, AWS
• Monitoring & Observability: Splunk, Grafana, App Dynamics, Thousand Eyes
• Containers & Orchestration: Docker, Kubernetes, Cloud Foundry
• Messaging & Streaming: Kafka, MQ
• Protocols & Web Services: HTTP, DNS, TCP/UDP, REST, SOAP, JSON

Core Competencies:

• Strong troubleshooting and debugging in microservices architecture
• Incident management, issue resolution and RCA creation
• Multi-cloud platform management (SRE practices)
• Enterprise cloud infrastructure handling
• Agile development practices with tools like Git, Jira, Confluence