Job Description

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience!

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Minimum 10 years of experience in the area of Enterprise monitoring, Event Management, Infrastructure Discovery, Automation, Configuration Management and Integration with ITOM solutions

Minimum of 5 years of hands-on experience in Ops Ramp design, implementation and integration with 3rd party solutions

Collects, generates, or helps refine high level requirements / use cases and creates implementation strategy, acceptance criteria (with input from the customer)

Work with different engineering teams across the organization in order to determine scope for monitoring & event management solution designs and provide implementation roadmap

Experience in monitoring database systems, Understand and manage systems upgrade path, scaling and automate routine tasks.

Recommend best practice for configuration management for all Ops Ramp components.

Responsible for the formation and implementation of Ops Ramp Solution standards, practices, Automations and procedures that best fits for an enterprise infrastructure.

Should have good experience in Design, development, and implementation of IT Operations monitoring solutions with integration into other ITSM applications

Design integration workflows using Ops Ramp Platform.

Experience with REST and SOAP web services and use of connectors for integration.

Solid understanding of integration design patterns, SOA/EAI best practices

Ability to troubleshoot Ops Ramp (debuggers / flow analyzers) deployment issues

Knowledge in using J2EE, XML, XSLT, JMS, JSON, SQL, Python, NodeJS

Expertise in configuring Dynamic Applications, Business Services, Dashboard & Reports

Hands on experience in infrastructure discovery through Ops Ramp platform and onboarding the Server infrastructure on to Ops Ramp platform.

Experience in System Administration:

Experience in monitoring Agent installation, Silo configuration and management

Experience in event management functionality. Netcool Omnibus / Moogsoft / Splunk / MF Ops Bridge and other event management tools are added advantage.

Experience in integration with Service Management tools like Service Now, BMC Remedy

Knowledge in third party discovery tools like Service Now and BMC discovery is an added advantage.

Strong understanding of Infrastructure network concepts and protocols.

Experience in remediation of discovery and monitoring issues in the infrastructure

Good analytical, problem solving, logical thinking. Standby support during non-office hour is required.

Co-ordinating with support teams in resolving issues. Working with Vendor in updating the Patches, fixes, and version upgrades

Interested to work in multi skilled environment and adapted to learn new technologies that supports any Enterprise Infrastructure

Customer facing experience is a must

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Equal Opportunity Employer:

Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race, color, religion, gender, marital status, age, ethnicity, national origin, sexual orientation, political views, disability, or any other characteristic protected by law.

Internal Reporting and Whistleblower Protection:

Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to ombuds.person@wipro.com, through the Internet at www.wiproombuds.com, or by post/courier to Wipro's registered office.