Job Description

Job Description:

Facility Managers are pivotal in ensuring the seamless operation and strategic development of our facilities. This role spans multiple business functions and requires expertise both at the operational frontline and in long-term planning and development. You will be accountable for the delivery, maintenance, and enhancement of a broad spectrum of services, supporting business continuity and employee well-being.

Key Responsibilities include:

• Space Management: Optimizing workstation and communal areas to maximize efficiency and comfort while supporting organisational goals.
• Communications Infrastructure: Overseeing the setup and maintenance of telecommunication systems to ensure reliable connectivity across all facilities.
• Building Maintenance and Safety: Coordinating routine inspections, proactive and corrective maintenance aligned with regulatory standards to uphold safe, secure premises.
• Vendor and Contract Management: Sourcing, negotiating, and supervising third-party service providers for functions such as security, cleaning, and catering to ensure high quality and cost-efficiency.
• Environmental, Health, and Safety (EHS): Implementing and monitoring policies that promote sustainable practices and safeguard health and safety across the site.
• Security Implementation: Managing physical security measures including access controls, CCTV, and emergency protocols in consultation with security specialists.
• Facility Maintenance Planning: Developing and executing maintenance schedules tailored to facility needs and resources to extend asset longevity and reduce operational disruptions.
• Emergency Response and Crisis Management: Leading the preparedness and resolution efforts for emergencies, ensuring minimal impact to operations and occupant safety.
• Budget Oversight: Managing financial planning and expenditure control to align facility costs with organizational objectives.
• Regulatory Compliance: Ensuring the facilities meet all applicable government regulations, building codes, and internal standards.
• Project Oversight: Managing renovations, refurbishments and building expansions, working closely with contractors and stakeholders.
• Office Relocations: Planning and coordinating moves or expansions with minimal disruption to business activities.
• Reporting and Documentation: Preparing detailed maintenance reports and facility status summaries to inform management decisions.

The Facility Manager is expected to prioritize health and safety concerns in all maintenance and operational activities, focusing on preventive and predictive maintenance strategies to foster a secure and efficient workplace environment.

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Essential Experience and Skills:

• Exceptional written and verbal communication skills, with the ability to convey complex technical details clearly to diverse audiences.
• Strong relationship-building abilities to effectively collaborate with vendors, employees, and management.
• Excellent organizational skills with the capability to prioritize competing tasks and manage multiple responsibilities simultaneously.
• Superior time management skills that ensure deadlines are consistently met while maintaining high-quality standards.
• Demonstrated leadership and motivational skills to guide and inspire cross-functional facility teams.
• Proven expertise in procurement processes including negotiation and contract management to secure optimal vendor terms.
• Proactive, strategic thinker with the ability to anticipate facility needs and operational challenges.
• Comprehensive understanding of both soft services (e.g., cleaning, catering) and hard services (e.g., HVAC, electrical systems) essential for smooth facility operations.
• A strong commitment to delivering consistent excellence and continuous improvement in facility service delivery.
• The ability to develop and implement robust maintenance programs that incorporate preventive, predictive and corrective actions to extend asset life and improve reliability.

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Core Competencies:

• Client Centricity: Prioritizing stakeholder needs and delivering exceptional service experiences.
• Passion for Results: Demonstrating a persistent drive to achieve excellence and impactful outcomes.
• Execution Excellence: Applying disciplined processes and rigorous follow-through to achieve operational objectives.
• Collaborative Working: Fostering teamwork and cross-functional cooperation to leverage diverse expertise.
• Problem Solving & Decision Making: Utilizing analytical skills to identify challenges and choose effective solutions promptly.
• Learning Agility: Embracing new insights, technologies, and trends to continuously improve performance.
• Effective Communication: Engaging audiences with clarity, diplomacy, and respect across all levels of the organization.

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Joining Infocrossing INC as a Facilities Manager means becoming part of a forward-thinking environment within the BPS-IHS service line. Our team values innovation, collaboration, and dedication to delivering best-in-class facility solutions that support business operations globally. This role offers the opportunity to contribute meaningfully to the wellbeing and productivity of all site users while advancing your professional capabilities in facility management and leadership.

Infocrossing is committed to fostering an inclusive, equitable workplace where diverse talents and perspectives thrive. We encourage applicants of all backgrounds to consider this opportunity to help shape the future of facility services within our expansive operations.

Successful candidates will be empowered to take initiative, innovate in problem-solving, and cultivate relationships across technical and non-technical teams. You will have access to professional development resources and a supportive management structure aimed at nurturing your career advancement.

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Reinvent your world. We are building a modern Wipro. As an end-to-end digital transformation partner with bold ambitions, we seek individuals inspired by reinvention—of themselves, their careers, and their skills. At Wipro, constant evolution is part of our DNA; as the world changes, so do we.

Join a company powered by purpose and a culture that empowers you to shape your own path forward. Here, your contributions will help drive our shared success and impact globally.

We welcome applications from all individuals, including those with disabilities, reflecting our commitment to diversity, inclusivity, and equal opportunity in every aspect of our organization.