͏

Provide comprehensive support to the Treasury Business Unit, covering responsibilities across Front, Middle, and Back Office operations. As a Calypso Technical Analyst with strong Calypso infrastructure experience and proficiency in Unix environments, you will support and optimize the Calypso platform, ensuring seamless integration and high performance. The role demands deep understanding of Calypso architecture, system administration, and technical troubleshooting, alongside the ability to automate tasks and manage deployments within Unix-based systems.

You will collaborate closely with clients to identify, clarify, and resolve issues raised by business units, acting as a technical specialist and trusted advisor to stakeholders.

Key Responsibilities

• Deliver end-to-end technical support for the Calypso platform across Treasury operations.

• Diagnose and resolve issues across Front, Middle, and Back Office processes.

• Work collaboratively with clients and business units to clarify and troubleshoot technical challenges.

• Support and administer Calypso infrastructure, ensuring system stability and performance.

• Automate tasks and manage Calypso deployments in Unix environments.

• Maintain best practices in system administration, technical troubleshooting, and platform optimization.

• Serve as a technical subject matter expert for Calypso and related Treasury processes.

Job Description

Role Purpose

The purpose of this role is to provide solutions and bridge the gap between technology and business know-how to deliver any client solution

͏

1. Skill upgradation and competency building

   • Clear wipro exams and internal certifications from time to time to upgrade the skills

   • Attend trainings, seminars to sharpen the knowledge in functional/ technical domain

   • Write papers, articles, case studies and publish them on the intranet

͏

Deliver

		**No.Performance Parameter Measure**

		1.
		Contribution to customer projects
		Quality, SLA, ETA, no. of tickets resolved, problem solved,

of change requests implemented, zero customer escalation, CSAT

		2.
		Automation
		Process optimization, reduction in process/ steps, reduction in no. of tickets raised

		3.
		Skill upgradation

of trainings & certifications completed,

of papers, articles written in a quarter

͏