Job Role:

• Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

͏

Job Description –Candidates with extensive experience in core development (API) with recent experience into “QAD Adaptive application- Enterprise Edition(EE)” is preferred.

• Minimum of 8 yrs of experience in QAD Development/Migration/Support
• Hands on experience debug reported issue and provide resolution with fix to business users
• Experience in Distribution, Manufacturing and Finance Module and good understanding of EDI ecommerce, EAM module, Fixed Asset, MSW
• Strong understanding of business process in Supply chain and Manufacturing
• Exposure to Mfg/Pro 9, eB2.1, QAD 2008 SE, QAD 2012 EE, QAD 2015 EE and QAD Adaptive and Qxtend
• Good Technical knowledge of Progress 4GL, QAD reporting framework, RF Eagle and Stream Serve
• Good understanding of inbound & outbound XML file processing, knowledge EDI configuration
• QAD cloud certified preferred
• Effective On Boarding (EOB), Sales in Adaptive UX, Purchasing in Adaptive UX, Enterprise platform Developer
• Certifications
• Handle complex QAD application related issues from customer, partners and business users to provide resolution on time

͏

Deliver

		No
		Performance Parameter
		Measure
		1
		Operations of the tower
		SLA adherence

		Knowledge management

		CSAT/ Customer Experience

		Identification of risk issues and mitigation plans

		Knowledge management
		2
		New projects
		Timely delivery

		Avoid unauthorised changes

		No formal escalations

͏