Job Description

Role Purpose: Network Engineer

Exp : 7 +years Relevant :WO Rate :150k max

Location :Hyd,Pune

Below is the JD:

Should be able to Build Big Campus / Lab network & routing and switching.

Juniper, Aruba, Meraki

Ability to demonstrate strong knowledge and hands-on experience with wireless technology platforms

Cisco Viptela

Experience and proficiency in SDWAN technologies, with a focus on Cisco Viptela

Routers, Switches, Firewalls, Load Balancers, VPN, QoS

Capability to configure and install various network devices and services, including routers, switches, firewalls, load balancers, VPN, and QoS

System Upgrades, Maintenance, Performance Monitoring, Reliability

Ability to perform network maintenance, system upgrades, monitor performance, and ensure system availability and reliability

Resource Utilization, Trending, Capacity Planning

Proficiency in monitoring system resource utilization, trending, and capacity planning

Level-2/3 Support, Issue Resolution, Troubleshooting

Capability to provide Level-2/3 support and troubleshooting to resolve network issues

Configuration Management Policies, Change Awareness, Approval, Success

Adherence to established configuration and change management policies for network infrastructure changes

Security Tools, Policies, Procedures, Collaboration with Security Team

Ability to select and implement security tools, policies, and procedures in collaboration with the company’s security team

Vendor Liaison, Problem Resolution

Liaising with vendors and other IT personnel for problem resolution

IPSEC, HSRP, BGP, OSPF, 802.11, QoS

Deep understanding and hands-on experience with networking protocols such as IPSEC, HSRP, BGP, OSPF, 802.11, and QoS

University Degree in Computer Science or Related Subject

Possession of a university degree in Computer Science or a related subject

͏

Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

	- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

	- Conduct technology capacity planning by reviewing the current and future requirements

	- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

	- Strategize & implement disaster recovery plans and create and implement backup and recovery plans

**Manage the day-to-day operations of the tower**

	-  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

	- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

	- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

	- Develop shift roster for the team to ensure no disruption in the tower

	- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

	- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

	- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

͏

Team Management Resourcing

	- Forecast talent requirements as per the current and future business needs

	- Hire adequate and right resources for the team

	- Train direct reportees to make right recruitment and selection decisions

**Talent Management**

	- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

	- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

	- Promote diversity in leadership positions

**Performance Management**

	- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

	- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

**Employee Satisfaction and Engagement**

	- Lead and drive engagement initiatives for the team

	- Track team satisfaction scores and identify initiatives to build engagement within the team

	- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

	- Exercise employee recognition and appreciation

͏

Deliver

		No
		Performance Parameter
		Measure

		1
		Operations of the tower
		SLA adherence

		Knowledge management

		CSAT/ Customer Experience

		Identification of risk issues and mitigation plans

		Knowledge management

		2
		New projects
		Timely delivery

		Avoid unauthorised changes

		No formal escalations

͏