Job Description

Do

• Building and sustaining effective communications with all stakeholders towards the goal of maximizing the customer experience.

• Develop and implement continuous process improvements and operational efficiencies within End User space End to End Asset Management Life Cycle Experience in Hardware assets including Managing leased assets Create

• Update to asset records in the Asset Database accordingly throughout all stages of asset lifecycle Participate in Asset Management audits and remediation efforts.

• Identify Cost savings and establish more effective long-term planning & budgeting practices for the customers Analyze client contracts.

• Purchase agreements and other data to manage hardware assets effectively Experience in all processes including but not limited to New Assets, IMACS, Retirements,

• Disposals- Interact directly with clients and other internal and external sources to obtain relevant data and documents in required forms and consistent with project objectives and deadlines. Utilize

• Data analysis tools and techniques like MS Access, MS Excel. Assess data accuracy and reasonableness and follow-up directly with clients, internal support staff, or partner appropriately to achieve necessary understanding and to resolve the anomalies.

• Ensure quality and timely delivery of customer requirements.

• Generate monthly asset reports regarding this Service, as well as ad-hoc reports as requested internally or by customer. Identify and document best practices and implement them Other Hardware Asset Management duties as assigned.

• Drive Compliance across Organization, Correction of policies / SLA/ OLA / UC

• Procurement / Vendor Negotiation experience and People management experience is a plus

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