Job Description

Role Purpose

The Business Analyst will act as a key liaison between business stakeholders and delivery teams to understand, analyze, and document business requirements within the Healthcare Payer (Medicaid/Medicare) domain, ensuring accurate solution design and successful delivery.

Key Responsibilities

• Gather, analyze, and document business, functional, and non‑functional requirements

• Engage with clients and internal stakeholders for requirement clarification and solution alignment

• Prepare workflows, process diagrams, BRDs, and other functional documents

• Support RFP/RFI solutioning and proposal documentation

• Collaborate with delivery, QA, and project teams to ensure requirement traceability

• Support UAT, integration testing, and solution validation

• Ensure customer satisfaction through timely and quality deliverables

Must‑Have Skills

• Strong experience in Healthcare Payer domain (Medicaid/Medicare)

• Proven expertise in Business Analysis, Requirement Gathering & Documentation

• Experience working on payer systems such as claims, enrollment, eligibility, or member management

• Strong stakeholder management and communication skills

Good to Have

• Experience in member enrollment processes

• Exposure to RFP/RFI solutioning

• Healthcare domain certifications

Education

Bachelor’s degree in Engineering, Computer Science, or equivalent

Employment Type

Full‑time

͏

͏

͏

Role Purpose

The Business Analyst will act as a key liaison between business stakeholders and delivery teams to understand, analyze, and document business requirements within the Healthcare Payer (Medicaid/Medicare) domain, ensuring accurate solution design and successful delivery.

Key Responsibilities

• Gather, analyze, and document business, functional, and non‑functional requirements

• Engage with clients and internal stakeholders for requirement clarification and solution alignment

• Prepare workflows, process diagrams, BRDs, and other functional documents

• Support RFP/RFI solutioning and proposal documentation

• Collaborate with delivery, QA, and project teams to ensure requirement traceability

• Support UAT, integration testing, and solution validation

• Ensure customer satisfaction through timely and quality deliverables

Must‑Have Skills

• Strong experience in Healthcare Payer domain (Medicaid/Medicare)

• Proven expertise in Business Analysis, Requirement Gathering & Documentation

• Experience working on payer systems such as claims, enrollment, eligibility, or member management

• Strong stakeholder management and communication skills

Good to Have

• Experience in member enrollment processes

• Exposure to RFP/RFI solutioning

• Healthcare domain certifications

Education

Bachelor’s degree in Engineering, Computer Science, or equivalent

Employment Type

Full‑time

͏

Deliver

		**No.Performance Parameter Measure**

		1.

Customer Engagement and Delivery Management:

		PCSAT, utilization % achievement, no. of leads generated from the business interaction, no. of errors/ gaps in documenting customer requirements, feedback from project manager, process flow diagrams (quality and timeliness), % of deal solutioning completed within timeline, velocity generated.

		2.
		Knowledge Management
		No. of whitepapers/ research papers written, no. of user stories created, % of proposal documentation completed and uploaded into knowledge repository, No of reusable components  developed for proposal during quarter