Job Description

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes

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Relevant Experience: 15+ Years

Location: PAN India

Mandatory skills : Ansible, devops and Azure

Communication: Excellent and non-negotiable

Customer facing skills: Must

Leadership experience: Preferable Role Overview

• We are looking for a highly skilled Cloud DevOps Subject Matter Expert with strong, hands on expertise in Ansible as the primary automation and configuration management tool. The role focuses on designing, implementing, and operating highly automated CI/CD and infrastructure solutions across cloud environments, with a strong emphasis on configuration management, orchestration, and operational automation using Ansible. Primary Responsibilities (Ansible-Centric) • Lead the design, development, and maintenance of Ansible-based automation frameworks including playbooks, roles, inventories, and reusable modules • Implement configuration management, application deployment, patching, and operational automation using Ansible • Ensure automation aligns with security standards, design patterns, and compliance requirements • Integrate Ansible automation with CI/CD pipelines (Azure DevOps) • Collaborate with platform, application, and operations teams to transition automated solutions into production • Optimize and troubleshoot Ansible playbooks for scalability and reliability • Proficiency in Terraform (IaC), Hashi Corp Vault (or Azure Key Vault) is mandatory • Experience in Github, Jfrog, Cloudability, Dora and Sonar Qube is added advantage Internal
• General Use Core DevOps & Cloud Responsibilities • Design and implement CI/CD pipelines using Azure DevOps • Build and manage cloud infrastructure using Infrastructure as Code tools such as Terraform • Support services across Azure and GCP including compute, storage, networking, and security • Drive operational excellence through fully automated and repeatable solutions

Mandatory Technical Skills • Expert-level experience with Ansible for configuration management and automation

• Strong understanding of Dev

Ops and Infrastructure as Code principles:

• Red Hat certified Ansible specialist

• Experience with CI/CD tools such as Azure Dev

Ops and Jenkins:

• Linux administration experience (preferably Red Hat)

• Working knowledge of Terraform, including troubleshooting and automation

• Scripting experience in Python, Shell, or PowerShell

• Understanding of security, IAM, and cloud compliance tools Other Essential Skills

• Hands-on experience with Azure and/or GCP

• Experience working in Agile environments

• Ability to quickly learn new tools and technologies

Desirable Skills • Azure and/or GCP

professional certifications • Linux or Windows certifications

• Agile Framework • Service Now and ITIL process knowledge Key Competencies • Excellent verbal and written communication skills • Strong analytical and problem-solving abilities • Attention to detail with strong planning and organizational skills • Self-motivated with ability to work independently and collaboratively • Strong customer and stakeholder focus

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**Provide customer support/ service on the DevOps tools**

	- Timely support internal & external customers escalations on multiple platforms

	- Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module

	- Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost

	- Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems

	- Follow escalation matrix/ process as soon as a resolution gets complicated or isn’t resolved

	- Provide knowledge transfer, sharing best practices with the team and motivate

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**Team Management**

	Resourcing

		- Forecast talent requirements as per the current and future business needs

		- Hire adequate and right resources for the team

		- Train direct reportees to make right recruitment and selection decisions

	Talent Management

		- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

		- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

		- Promote diversity in leadership positions

	Performance Management

		- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

		- Incase of performance issues, take necessary action with zero tolerance for ‘will’ based performance issues

		- Ensure that organizational programs like Performance Nxtarewell understood and that the team is taking the opportunities presented by such programs to their and their levels below

	Employee Satisfaction and Engagement

		- Lead and drive engagement initiatives for the team

		- Track team satisfaction scores and identify initiatives to build engagement within the team

		- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

		- Exercise employee recognition and appreciation

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Deliver

		**No.Performance Parameter Measure**

		1.
		Continuous Integration, Deployment & Monitoring
		100% error free on boarding & implementation

		2.
		CSAT
		Manage service tools

		Troubleshoot queries

		Customer experience

		3.

Capability Building & Team Management:

		% trained on new age skills, Team attrition %, Employee satisfaction score