Job Description

Job Description: Aviation BA Lead – CMS

The BA Lead is responsible for end-to-end business analysis and requirements management across aviation modules, particularly Crew Management Systems (CMS).

Key Responsibilities:

• Requirements Gathering & Analysis

• Engage with stakeholders to elicit business needs for CMS and aviation workflows (crew scheduling, flight ops, safety).

• Conduct workshops, interviews, and process mapping for crew operations. [

• Documentation & Standards

• Prepare BRDs, FSDs, user stories, and acceptance criteria aligned with Agile practices.

• Maintain traceability matrices and ensure compliance with aviation standards (FAA/EASA

• Stakeholder Management

• Collaborate with product owners, architects, and delivery teams for scope clarity.

• Manage change requests and perform impact analysis.

• Quality Assurance

• Support UAT planning and execution; validate deliverables against requirements

• Leadership

• Mentor junior BAs; enforce documentation standards across CMS modules

Skills Required:

Core BA Skills:

• Strong experience in requirements elicitation, gap analysis, and process modeling.

• Expertise in BRD/FSD creation, user stories, and acceptance criteria.

• Proficiency in tools like Jira, Confluence, MS Visio, and Azure ADO. Domain Knowledge

• Deep understanding of aviation operations: Crew Scheduling, Flight Ops, Safety.

• Familiarity with Crew Management Systems (CMS) and airline industry standards.

• Knowledge of regulatory compliance (FAA/EASA) and crew legality rules

Technical Awareness

• Basic knowledge of cloud-native platforms, API integrations, and microservices.

• Understanding of REST APIs, Swagger/OpenAPI, and enterprise data models.

Leadership & Behavioral:

• Excellent communication and stakeholder engagement skills.

• Ability to lead BA teams and enforce documentation standards.

• Strong analytical and problem-solving mindset. Preferred Certifications

• CBAP or PMI-PBA for business analysis.

• SAFe® Agilist for scaled agile delivery.

• Airline domain certifications (IATA or equivalent).