Job Description

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Develop, enhance, and maintain Mainframe applications using COBOL, JCL, CICS, and DB2
Provide L2/L3 production support, including incident analysis, root cause analysis, and defect resolution.
[Monitor and support batch processing cycles, job scheduling, and file transmissions
Analyze abends, performance issues, and system logs to ensure application stability
Coordinate with business users, onsite teams, and cross‑functional IT teams
Perform code reviews, impact analysis, and support change & release management
Prepare and maintain technical documentation, SOPs, and knowledge articles
Ensure adherence to SLA, ITIL, and compliance standards
Support application enhancements and minor development activities as required

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Competencies

Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication Being Respectful Always Communicating Demonstrating Stewardship Being Responsive Building Trust