Job Description

Job Summary:

We are seeking a dynamic and visionary consulting leader to establish and grow Wipro’s GCC (Global Capability Centre) consulting business in the Americas. This is a new leadership role designed to help our clients conceptualize, design, and operationalize their Global Capability Centres (GCCs) or Global Business Services (GBS) organizations.

This role will develop and lead the GCC consulting business for the Americas region to build on existing capabilities and deliver significant regional growth and scale. The primary expectation is to grow the portfolio of GCC consulting services, strategic accounts and C-level relationships whilst leveraging our wider Wipro services. Additionally, you will be a key partner in driving the business strategy of your region in accord with other leaders across partner practices regionally. The leader will work across all industries, plus work with our six functional consulting capabilities of; Sales & Marketing, Finance Transformation, Supply Chain & Operations, Sustainability, People & Change, and Tech Strategy.

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Core responsibilities will include:

• Grow and Deliver
• Define and execute a growth strategy for the GCC consulting business in Americas.
• Drive new business development and expand Wipro’s consulting footprint in the GCC/GBS advisory space.
• Lead multi-disciplinary teams to deliver high-impact GCC transformation engagements.
• Ensure client satisfaction, delivery excellence, and measurable business outcomes.
• Transform and Innovate
• Shape transformation propositions leveraging digital, automation, and AI-led solutions for GCCs.
• Develop innovative operating models and future-ready GCC frameworks that align with evolving enterprise needs.
• Drive continuous improvement and innovation across client engagements and internal practice initiatives.
• Practice Leadership
• Build and lead a diverse consulting team focused on GCC/GBS strategy and transformation.
• Define and implement a capability-building roadmap for the GCC consulting practice.
• Mentor and coach team members, fostering a culture of innovation, collaboration, and excellence.
• Thought Leadership
• Develop and publish points of view (POVs) on GCC trends, operating models, and transformation strategies.
• Represent Wipro in industry events, analyst briefings, and client forums to enhance market visibility.
• Strengthen Wipro’s brand positioning as a trusted GCC transformation advisor across Americas.
  Solutions:
• Define and deliver differentiated GCC consulting offerings across strategy, design, setup, and optimization phases.
• Collaborate with Strategic Market Units (SMUs) and Global Business Lines (GBLs) (Technology, Business Process, and Engineering Services) to deliver “One Wipro” solutions for clients’ end-to-end GCC transformation needs.
• Advise clients on GCC setup strategy including location assessment, operating model design, governance, talent strategy, digital enablement, and infrastructure planning.
• Shape and deliver transformation programs that align GCC objectives with enterprise business goals, ensuring measurable business outcomes.
  Partnerships:
• Nurture key ecosystem partnerships with real estate, HR, technology, and infrastructure providers to build a holistic GCC setup and transformation ecosystem.
• Conduct partner evaluation and due diligence to ensure alignment with client needs and Wipro’s strategic direction.
• Build knowledge networks and thought leadership alliances to position Wipro as a leading advisor in the GCC/GBS consulting space.

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Core responsibilities will include:

• Grow and Deliver
• Define and execute a growth strategy for the GCC consulting business in Americas.
• Drive new business development and expand Wipro’s consulting footprint in the GCC/GBS advisory space.
• Lead multi-disciplinary teams to deliver high-impact GCC transformation engagements.
• Ensure client satisfaction, delivery excellence, and measurable business outcomes.
• Transform and Innovate
• Shape transformation propositions leveraging digital, automation, and AI-led solutions for GCCs.
• Develop innovative operating models and future-ready GCC frameworks that align with evolving enterprise needs.
• Drive continuous improvement and innovation across client engagements and internal practice initiatives.
• Practice Leadership
• Build and lead a diverse consulting team focused on GCC/GBS strategy and transformation.
• Define and implement a capability-building roadmap for the GCC consulting practice.
• Mentor and coach team members, fostering a culture of innovation, collaboration, and excellence.
• Thought Leadership
• Develop and publish points of view (POVs) on GCC trends, operating models, and transformation strategies.
• Represent Wipro in industry events, analyst briefings, and client forums to enhance market visibility.
• Strengthen Wipro’s brand positioning as a trusted GCC transformation advisor across Americas.
  Solutions:
• Define and deliver differentiated GCC consulting offerings across strategy, design, setup, and optimization phases.
• Collaborate with Strategic Market Units (SMUs) and Global Business Lines (GBLs) (Technology, Business Process, and Engineering Services) to deliver “One Wipro” solutions for clients’ end-to-end GCC transformation needs.
• Advise clients on GCC setup strategy including location assessment, operating model design, governance, talent strategy, digital enablement, and infrastructure planning.
• Shape and deliver transformation programs that align GCC objectives with enterprise business goals, ensuring measurable business outcomes.
  Partnerships:
• Nurture key ecosystem partnerships with real estate, HR, technology, and infrastructure providers to build a holistic GCC setup and transformation ecosystem.
• Conduct partner evaluation and due diligence to ensure alignment with client needs and Wipro’s strategic direction.
• Build knowledge networks and thought leadership alliances to position Wipro as a leading advisor in the GCC/GBS consulting space.

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The leader we are looking for:

• A creative and motivating consulting leader who can align diverse teams toward common outcomes.
• Proven experience in leading and growing a GBS, Shared Services, or GCC consulting practice within a global consulting or advisory organization.
• Strong background in enterprise transformation, operating model design, and people strategy.
• Experience in consultative selling, creating client business cases, and delivering value-based transformation programs.
• Outstanding leadership, communication, and relationship-building skills across clients, partners, and internal teams.
• Ownership mindset with demonstrated success in solution incubation, IP creation, and thought leadership.
• Deep understanding of GCC/GBS operating models, including:
  o Strategy & Design: Location strategy, operating model, governance, and service portfolio design.
  o People & Organization: Workforce planning, talent acquisition, capability development, and leadership models.
  o Operations & Infrastructure: Facility setup, technology enablement, and process transition.
  o Transformation & Optimization: Digital enablement, automation, and continuous improvement frameworks.
• Global exposure with experience across multiple geographies and industries.
• Entrepreneurial drive with a can-do attitude and a strong desire to shape and grow a new consulting practice.
• Ability to represent Wipro publicly through media interactions, industry forums, and thought leadership engagements.
• Gravitas to engage and influence senior business leaders and client executives.

Why work at Wipro?
We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else. If you only meet some of the requirements for this role, that's okay! We value a diverse range of backgrounds & ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

Wipro has been globally recognized by several organizations for our commitment to sustainability, inclusion, and diversity. Social good is in our DNA, we believe in sustainability for the health of our planet, its inhabitants, and our business. For over 75 years we have operated as a purpose-driven company with an unwavering commitment to our customers and our communities. Energized by what we call the Spirit of Wipro, we commit ourselves to being a catalyst for change - working to build a more just, equitable and sustainable society. Around 66% of Wipro’s economic ownership is pledged towards philanthropic purposes.

All of our employees are expected to embody Wipro’s 5-Habits for Success which are: Being Respectful, Being Responsive, Always Communicating, Demonstrate Stewardship, Building Trust.

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