Job Description

Key Roles and responsibilities:

• Architect, implement, and maintain large‑scale Open Shift clusters.

• Manage cluster core components: API server, etc scheduler, controllers, MCO, ingress, registry, SDN/OVN‑Kubernetes.

• Lead zero‑downtime upgrades, multi‑phase version transitions, and rollout/rollback strategies.

• Design cluster capacity models, resource plans, HA/DR topology, infra/worker segmentation.

• Manage Subscription channels, Install Plans, CSV transitions, CRDs, Catalog Sources and operator dependencies.

• Troubleshoot operator failures, operand issues, and API deprecations.

• Guide developers on operator usage patterns and Git Ops workflows

• Function as the highest technical escalation for cluster, node, networking, storage, registry, ingress, and workload issues.

• Deliver RCA, problem prevention plans, and stability recommendations.

• Manage CSI drivers, snapshotting, cloning, PV/PVC design, and storage topology.

• Implement and manage Velero/OADP backup and application‑level restore workflows.

• Define DR strategy, namespace recovery, cluster rebuild workflows.

• Implement CIS benchmarks, RBAC/SCC policies, audit logs, TLS/hardening configurations

• Manage authentication integrations (AD/LDAP/OAuth).

• Ensure compliance with enterprise governance, patching standards, image policies, and remediation vulnerability.

• Automate infra operations using Ansible, Terraform, Helm, and Bash/Python scripting.

• Integrate Open Shift with CI/CD pipelines (Git Ops, Jenkins, Tekton, Argo CD).

• Build reusable automation frameworks for cluster provisioning and operational workflows.

• Configure and optimize Prometheus, Alertmanager, Grafana, Loki/EFK stack.

• Build actionable dashboards, alert rules, and log routing pipelines.

• Lead performance tuning and SLO/SLI management.

• Mentor L1/L2 support teams and provide KT, SOPs, and runbooks.

• Lead war‑rooms, incident bridges, and cross‑team collaboration (Network, Security, VMware, Storage).

• Represent the platform team in architecture and customer‑facing discussions.

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Technical Skills :

• Strong hands‑on Linux (RHEL/SUSE/Oracle Linux) admin knowledge.

• Deep understanding of Kubernetes internals and Open Shift 3.x/4.x architecture.

• Experience with VMware v Sphere (HA/DRS/Networking) and container registries.

• Expertise in:

-Machine Config Operator

-Ingress/Route architecture

-SDN/OVN networkin

-Node lifecycle operations

-CRI‑O/Docker, CNI, CSI

• Strong troubleshooting ability using oc/kubectl, journald, tcpdump, strace, Wireshark, systemd tools.

• Solid grasp of Git, DevOps, automation and infra‑as‑code workflows.

Strong Linux/RHCOS experience and working knowledge of systemd, SELinux, and OS hardening.

• Expertise with oc, kubectl, YAML, RBAC, quotas, projects, and Operators.

• VMware v Sphere operational experience:

• Cluster HA/DRS

• VM placement and sizing

• Datastore troubleshooting

• Storage fundamentals: CSI, ONTAP/Trident, NFS, iSCSI, PV/PVC lifecycle.

• Networking fundamentals: SDN, routing, MTU, ingress controllers, load balancers.

• Backup & restore fundamentals (Velero/Power Protect).

• Monitoring tools (Prometheus, Alertmanager, Grafana).

• Develop and maintain runbooks, SOP, and automation scripts and quarterly review with version history.

• Collaboration with engineers for issue escalation and resolution.

• Experience working with Cross-functional teams (Cloud, Security, Network, Developers Firewall teams)

• Ability to handle on-call rotation and work in a 247 support env.

• Understanding ITSM workflows to handle P4, P3, P2, P1 SLA.

• Collaborate with VMware, Network, Storage, Security, and Application teams.

• Familiarity with CI/CD concepts and automation workflows.

• Experience with Bash/Shell scripting.

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Process & Tools :

• Good exposure in various ticketing and monitoring tools

• Vendor coordination

• Good to have Red Hat Certified Specialist in Open Shift Administration

• Terraform/Ansible, CKA - Certified Kubernetes Administration certifications.

Behavioral Skill:

• Ability to own complex technical problems end‑to‑end.

• Strong communication with ability to articulate issues to senior stakeholders.

• Experience working with global customers in high‑pressure environments.

• Ability to lead, mentor, and influence without authority

Benefits include :

• Regular All-hands Meetings

• Referral Program

• Comprehensive Learning Offerings

• Company pension plan

• Highly international, high-Performance culture

• Diversity is in our DNA

• Women network