Job Description

Senior Manager

Role Purpose

An individual contributor or People manager managing DMs and/or AMs. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training.

Do

1. Plans, designs, develops, delivers and certifies trainers & master trainer on adult learning principles, facilitation skills & coaching skills

2. Collaborates with LOBs and cross- functional project teams to identify training needs

3. Conducts needs assessments to identify and evaluate training needs, develop training and instructional solutions, and assess training

4. Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design, development and implementation of training programs of a broad organizational scope.

5. Plans, designs, develops, delivers and consults on various training projects and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats.

6. Recommends and/or implements innovative solutions, modifications and enhancements to training programs.

7. Lead and deliver consulting engagements including client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications

8. Researches and studies advancements in learning management systems (LMS), educational technologies, and instructional design methods; evaluates the effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures.

1. Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.

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Deliver

Capacity to work and contribute to a team environment as well as work independently

Strong organizational skills, ability to work with multiple groups to perform Application mapping with multiple groups.

Possess good delivery and execution skills, and able to resolve dependencies and conflicts

Manage multiple tasks in a dynamic, deadline-driven environment.

Captivate, Storyline or similar content designing & authoring tools

Training analytics to design training solutions

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