Associate

Long Description

Job Summary - Order Management-AssociateShift Timing- 5: 30 PM - 3:00 AMJob Openings- Gurugram/ Kolkata/ChennaiCab- One way facility for Kolkata/ChennaiTo get interview updates

• MSFORM Link to be filled - https://l1nk.dev/oohj33lExperience

0-1 years with industry experience, preferably from Order management, or similar industry with Excellent Excel Skills.

Education• Only Graduat es

Skills Required

• Proven domain experience
• Communication skills.
• Coordination & organizing skills
• Presentation skills
• Ability to multitask & work under pressure
• Technical proficiency in MS office products required (Excel, Word, Power Point etc.)
• Analytical skills

Roles & responsibilities

• Independently handle, assist the orders to determine problems and provide resolutions on any issues & service problems, coordinate escalations.
• Motivating associates through effective management, career development and implementation of reporting mechanisms
• One on One Relationship management
• Analysis of reports including process dashboards
• Initiate appropriate action plans
• Aware of, and compliant to all Company policies and procedures which include Information Security Management Systems
• Ensure that all company information which includes customer information are kept confidential and secured
• Demonstrate good business decisions, pro-active problem solving and relationship building
• Ability to go beyond the call of duty in times of business exigencies
• Continuous Improvement within the team
• Liaising with Operations and other support function