Job Description

Role Purpose

The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters

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Do

1. Instrumental in understanding the requirements and design of the product/ software

   • Develop software solutions by studying information needs, studying systems flow, data usage and work processes

   • Investigating problem areas followed by the software development life cycle

   • Facilitate root cause analysis of the system issues and problem statement

   • Identify ideas to improve system performance and impact availability

   • Analyze client requirements and convert requirements to feasible design

   • Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements

   • Conferring with project managers to obtain information on software capabilities

Oracle fusion technical consultant

We are seeking a skilled professional to manage our Oracle Fusion Technical ecosystem.

Key Responsibilities:

Need to have OTBI, BIP & Integration knowledge.

Provide technical expertise for system enhancements and issue resolutions

Triage, prioritize, and route incoming issues related to Fusion application

Provide initial diagnosis and troubleshooting for technical issues before escalation when necessary

Provide technical expertise for system to resolve issues

Qualifications:

3-5yrs Experience with Oracle Fusion Applications

Excellent communication skills for cross-team collaboration.

This role requires a detail-oriented professional who can effectively manage the Oracle Fusion system while collaborating with an internal/external implementation partner.

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1. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution

   • Capturing all the requirements and clarifications from the client for better quality work

   • Taking feedback on the regular basis to ensure smooth and on time delivery

   • Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members.

   • Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements

   • Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code

   • Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation

   • Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc

   • Timely Response to customer requests and no instances of complaints either internally or externally

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Deliver

		**No.Performance Parameter Measure**

		1.
		Continuous Integration, Deployment & Monitoring of Software
		100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan

		2.

Quality & CSAT:

		On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation

		3.

MIS & Reporting:

		100% on time MIS & report generation

Competencies

Client Centricity Passion for Results Execution Excellence Collaborative Working Learning Agility Problem Solving & Decision Making Effective communication