Job Description

Role Purpose : O365 Migration

WO Rate: 220k Max

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Role 1 – Senior Engineer (L3 / L4)

Experience: 10–12+ years of experience in End User Computing / Modern Workplace

Key Skills

• Strong hands-on experience with Microsoft Intune

• *Deep understanding of:

  Device configuration profiles

  Compliance policies

  Application deployment via Intune

• *Good to have knowledge on:

Active Directory

Group Policy

• Experience in migrating traditional GPOs to Intune policies (MDM/MAM), Should have W365 migration experience

Responsibilities

• Lead the Intune design and implementation for Windows 365

• Analyze existing GPOs and define transition strategy

• Drive policy migration from AD/GPO to Intune

• Support Cloud PC provisioning and configuration

• Work closely with customer DWP team along with security and compliance teams

• Troubleshoot complex deployment and policy issues

• Provide guidance to junior/mid-level resource

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Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)

	- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution

	- Conduct technology capacity planning by reviewing the current and future requirements

	- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable

	- Strategize & implement disaster recovery plans and create and implement backup and recovery plans

**Manage the day-to-day operations of the tower**

	-  Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.

	- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower

	- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges

	- Develop shift roster for the team to ensure no disruption in the tower

	- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.

	- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps

	- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management Resourcing

	- Forecast talent requirements as per the current and future business needs

	- Hire adequate and right resources for the team

	- Train direct reportees to make right recruitment and selection decisions

**Talent Management**

	- Ensure 100% compliance to Wipro’s standards of adequate onboarding and training for team members to enhance capability & effectiveness

	- Build an internal talent pool of Hi Pos and ensure their career progression within the organization

	- Promote diversity in leadership positions

**Performance Management**

	- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.

	- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below

**Employee Satisfaction and Engagement**

	- Lead and drive engagement initiatives for the team

	- Track team satisfaction scores and identify initiatives to build engagement within the team

	- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team

	- Exercise employee recognition and appreciation

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Deliver

		No
		Performance Parameter
		Measure

		1
		Operations of the tower
		SLA adherence

		Knowledge management

		CSAT/ Customer Experience

		Identification of risk issues and mitigation plans

		Knowledge management

		2
		New projects
		Timely delivery

		Avoid unauthorised changes

		No formal escalations

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Intune Role 2 – Mid-Level Engineer

Experience: 6-8+ years of relevant experience

Key Skills

• Good hands-on experience with Microsoft Intune

• *Working knowledge of:

  Active Directory

  Group Policy

• Understanding of device management and application deployment

Responsibilities

• Support Intune configuration and deployment activities

• Assist in GPO analysis and migration tasks

• Execute policy creation, testing, and validation

• Handle day-to-day migration and troubleshooting tasks

• Coordinate with senior engineer and customer teams

Location

Preferred: Hyderabad or Pune, India but not a mandate and we are open to other locations within India.

Key Requirements (For Both Roles)

• Strong problem-solving and troubleshooting skills

• Self-driven and proactive mindset

• Ability to work in a fast-paced migration project

• Good communication and stakeholder interaction skills

Engagement Details

• Engagement Type: T&M (Time & Material)

• Duration: Immediate start until at least 30 September 2026