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JD

Experience - 7 - 12 Years

Location PAN India

Primary – .NET (Backend) – Mandate skill

• Strong experience with .NET Core, C#, API development, routing, middlewares.

• Hands‑on experience with databases (SQL/NoSQL)

• Strong Understanding of microservices, Event based architecture and CI/CD pipelines

Secondary – React Native/React

• Knowledge in building mobile app screens, components, and integrating APIs.

• Understanding of React hooks, state management (Context/Redux), navigation libraries.

• Ability to debug mobile UI and performance issues.

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Deliver

		No
		Performance Parameter
		Measure

		1
		Process
		No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT

		2
		Team Management
		Productivity, efficiency, absenteeism

		3
		Capability development
		Triages completed, Technical Test performance