Job Description

Job Title

Content Reviewer

Organization

Wipro – Digital Operations & Platforms

Workflow

Content Review

Salary Grade/Band

Group AA

Working hours

24x7 working hours along with rotational shift. should be ready to work during holidays and night shift

Location

• Hyderabad

(Client Location: Gachibowli ,Hyderabad)

Qualification

Graduate in any Stream (Hons/General). Results pending would not be eligible

J͏ob Summary

This job entails, requiring watching, reading, hearing of contents which are graphic, violent, sexual, or egregious nature, and take appropriate actions on the video based on the defined policies and attend meetings with clients to understand the policies and the impact of violation on end users. Seeking candidates who are psychologically resilient who are willing to be the Guardians of the Internet.

S͏kills Required

• Strong analytical and logical reasoning skills

• Should have basic understanding knowledge of Adwords and Ad Sense

• Should have an eye for easily spotting the above Content on a Video

• Strong Knowledge of Current Affairs and General Knowledge to help identifying cultural biases on Videos

• Should know to read & write more than one regional language

• Excellent communication skills in English.

• Basic Knowledge of Online Advertisements, Marketing strategy .

• Strong Time Management skills

• Good Interpersonal & People skills with a good problem-solving approach.

• Should have Customer Centric Mindset.

• Review content of a graphic, violent, sexual, or egregious nature such as Adult, Sexual, Abusive, Hate, Derogatory, Illegal Acts, Violence, Death, and Tragedy and take appropriate action

• Attend all required trainings

• Attend QA meetings

• Participate in wellness activities

͏

Deliver

		**No Performance Parameter Measure**

		1
		Process
		No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback

		2
		Self- Management
		Productivity, efficiency, absenteeism, Training Hours, No of technical training completed