Job Description

We are excited to offer you this new opportunity at Wipro Technologies, one of the biggest brands in industry at this moment with a well-established history in various domains.

As part of this project and a new team, your role as a Contracts PR-PO Buyer will be to build and comanage a strong relationship with our client organization and perform based on defined SLA and KPIs, within energy and utility client industry.

Responsibilities:

-Managing and processing RFX requests from suppliers and manage contracting process for suppliers;
-Responsible for all operations specific to the process of creating purchase requisitions (PRs) and contracts in the specific Procurement tools (SAP, JIRA, Agora, VMS) on behalf of the client’s users (requisitioners)
-Ensure timely processing of requests related to the procurement strategy (RFX/Contracts, request validation, creation of POs, PO amendments, and sending POs);
-Provide support to internal clients in formalizing/describing their request/field of activity in the RFX process (context, requirements, expectations, budget, deadlines, etc.);
-Creation, publication, management, and analysis of RFX; Technical and commercial summary/RFX analysis; Final supplier selection;
-Contact suppliers to collect the necessary information in the RFX process;
-Manage the Request for Quotation process, including contract negotiations;
-Draft contracts from templates, administer and archive contracts in the necessary system(s);
-Create purchase requests (PRs) and contracts on behalf of users in the specific Procurement tools: SAP, Agora, JIRA, VMS:
-Managing and processing purchase and contract requests received through various channels
-Checking and initiating the necessary roles for users in the procurement and contract tools
-Verifying the existence of suppliers and their qualification status in the specific tools (Sequana, SAP, JIRA, Agora) and initiating their creation/update
-Verifying the existence of contracts and initiating their creation/update
-Checking and processing purchase requests and contracts according to the client's procurement procedures and policies
-Managing non-recurring transactions;
-Provide various reports (regular and ad-hoc);
-Ensure the fulfillment of SLAs and overall management of deliverables;
-Contribute to the process of integrating new team members at the operational level;
-Offer support to team members in clarifying and creating complex projects and events;
-Maintain the process: creating and updating work instructions, managing process documentation, etc.

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Critical skills required:
-Foreign languages skills:
-Advanced English language skills (written, reading and spoken)
-Advanced French language skills (written, reading and spoken)
-Good analytical & synthesis skills
-Rigorous and accurate working style
-Good working knowledge of MS Office (especially Excel)
-BPO Experience of 3 year minimum in Procurement operations;
-Expert level Orientation in Procurement & PO Lifecycle processes
-Experience interacting with customer (customer service experience)
-Excellent interpersonal and negotiating skills are preferred
-Problem solving oriented
-Self & Professional motivation
-Team work capability
-Pro activeness

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Benefits:

• Competitive salary with an attractive set of social benefits:

• Private Pension Plan;

• Monthly Benefit budget;

• Medical insurance;

• Life insurance;

• Christmas bonus;

• Childbirth allowance;

• Relocation package for candidates willing to relocate;

• Great career opportunity to work for one of the biggest brands in the world in a unique work environment;

• Personal development in a multinational working environment through nice extracurricular activities with the team;

• Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects;

• Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms);

• Extra annual leave days depending on tenure within Wipro;

• BOOKSTER opportunities;

• Nice designed and central business office;

• Fruits, coffee and tea on the house;

• Winner Circle Points (WCP)& Long service award**(LSA) **platforms which offers the possibility of both non-monetary and monetary recognition;

• Employee Assistance program;

• Employee Referral Program with attractive incentive schemes

• The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.

This position offers a chance to be part of a forward-thinking company that values innovation and a progressive approach to technology. Interested candidates are encouraged to apply and join the team where they can make a significant impact.

Wipro is an advocate for positive change and conscious inclusion. As a global employer, we strive to create a diverse Wipro family by remaining committed to the development of our culture, diversity, equality, and inclusion in the workplace. We welcome all applicants.

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### **Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client**

	- Undertake product trainings to stay current with product features, changes and updates

	- Enroll in product specific and any other trainings per client requirements/recommendations

	- Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client

	- Update job knowledge by participating in self learning opportunities and maintaining personal networks

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Deliver

		No
		Performance Parameter
		Measure

		1
		Process
		No. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback

		2
		Self- Management
		Productivity, efficiency, absenteeism, Training Hours, No of technical training completed