Job Description

Job Description:

As a Medicare Open Systems Engineer with Infocrossing INC within our BPS-IHS division, you will play an integral role in managing the entire software development lifecycle for mission-critical healthcare and Medicare software solutions. This position demands expertise in system requirements analysis, design, coding, rigorous testing, implementation, and ongoing support, ensuring we deliver robust, scalable, and compliant systems that meet and exceed healthcare industry standards.

Your technical proficiency will include in-depth familiarity with J2EE architectures, Webservices, and lifecycle management tools, combined with hands-on experience in frameworks such as Struts, Spring, JSF, EJB, Hibernate, or i Batis. Alternately, candidates with .NET and SSRS reporting expertise are equally valued. Experience working with mainframe environments and healthcare domain knowledge will elevate your impact in this role.

Beyond core technical skills, you will collaborate closely with cross-functional teams to elicit and validate requirements, ensure quality and compliance, and contribute to process improvements that enhance productivity and software quality. You will be empowered to leverage your knowledge to innovate testing methodologies, automation frameworks, and reporting processes tailored to complex healthcare applications.

This role requires a Bachelor's degree in Computer Science, Engineering, or a related discipline with a minimum of three years’ relevant industry experience. You will be part of an agile, fast-paced environment where continuous learning, iteration, and quality are priorities. A passion for healthcare IT and delivering solutions that positively impact patient care and operations within Medicare programs is highly desirable.

Experience:

Your background should demonstrate significant experience in Java/J2EE or .NET development environments, including proficiency with modern application frameworks and tools. Mastery of Webservices standards, security considerations, and integration techniques is essential.

Familiarity with software design patterns, object-oriented programming principles, and database interactions is important for success in this role. Experience in test automation, continuous integration, and version control systems will be highly advantageous.

The healthcare sector experience, especially Medicare program knowledge, will further enable you to deliver solutions aligned with business and regulatory requirements. We value engineers who understand and actively engage in SDLC best practices, quality assurance, and stakeholder collaboration.

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Key Responsibilities

Comprehensive Test Planning and Design

• Collaborate with product and business analysts to deeply understand functional and non-functional requirements, transforming them into comprehensive, precise, and testable test plans.

• Develop, peer review, and continually enhance detailed test cases to maximize coverage and reduce rework.

• Implement best practices in test design including model-based testing techniques to optimize test efficiency and effectiveness.

• Define clear criteria for scope and exclusions in testing, ensuring alignment with overall project objectives and user acceptance principles.

• Engage proactively in User Acceptance Testing (UAT) phases to validate solution readiness and gather end-user feedback.

• Drive automation of test lifecycle components using a range of tools including VB macros and GUI automation to streamline repetitive tasks and improve regression cycles.

Automation Framework Development and Reporting

• Design, build, and maintain robust automation frameworks tailored for software validation encompassing environment setup, execution flow control, and result handling.

• Implement automated test cases effectively to enhance coverage and reduce manual effort, ensuring high-quality releases.

• Diligently log defects with clear replication steps and severity analysis, contributing actively to quick resolution cycles.

• Monitor quality metrics carefully with zero tolerance for deliverable rejection or slippage, ensuring compliance with client and organizational service-level agreements.

• Develop and present clear, timely test status dashboards and quality reports to key stakeholders to facilitate informed decision making.

• Provide actionable feedback on product usability, serviceability, and potential quality risks, fostering continuous improvement.

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Customer Engagement and Status Reporting

• Maintain exceptional communication standards with customers through timely, clear, and courteous email correspondence, effective fault reporting, and professional dialogue.

• Ensure punctual delivery of weekly status reports, detailed test execution reports, and dashboard updates, aiding transparency and trust.

• Accurately update effort tracking systems such as e Cube, TMS, and other project repositories, supporting efficient project management and billing processes.

• Respond promptly to customer inquiries and requests, maintaining a complaint-free record by proactively addressing issues and providing clear resolutions.

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No
Performance Parameter
Measurement Criteria

1
Comprehensive understanding and design of test requirements and cases
Achievement of accurate, error-free testing deliverables; strict adherence to processes; full compliance with SLAs; and successful implementation of test automation using scripting/macros

2
Efficient execution of test cases and detailed, timely reporting
Metrics on testing efficiency and product quality, adherence to delivery deadlines, resolution of issues within agreed turnaround times, and achieving high customer satisfaction (CSAT) scores

3
Customer communication and engagement effectiveness
Quality of interactions measured through feedback, reduction in complaint incidence, and timeliness of status and progress reporting

This performance framework ensures continuous accountability and drives excellence in test engineering practices aligned with our strategic objectives and client commitments.

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At Infocrossing INC, part of Wipro's Business Process Services and BPS-IHS EH Group, we foster a culture of innovation, inclusivity, and professional growth. Joining our team means becoming part of a dynamic environment where your contributions directly influence the transformation of healthcare software delivery.

We prioritize diversity and welcome applications from individuals of all backgrounds, including those with disabilities, reflecting our commitment to equal opportunity employment and an inclusive workspace.

Embark on your professional journey with us and experience a company dedicated to empowering you to redefine your skills and career trajectory. From continuous learning initiatives to collaborative project opportunities, you’ll find the resources and support to thrive and achieve your ambitions.

Join us in reinventing healthcare technology solutions, delivering excellence, and making a difference in the Medicare ecosystem.