Job Description

With 900+ employees in Poland supporting over 45 clients, we leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses. It is the freedom provided to every individual at Wipro to learn, grow, and create a career path that makes us an organization of opportunities beyond boundaries of region, age, gender, ability, and routine. We invite you to be a part of this experience!

Location and Work Mode: Warsaw, Poland (Hybrid)

Type of Employment: B2B employment

Role :

This is a professional level position in the Product Reliability Engineering (PRE) of Client Organization . The PRE System Analyst is responsible for providing support to critical highly available applications under Value Added Services. The incumbent will be responsible for availability, latency, performance, efficiency, change management, monitoring, detecting problems, performing root cause analysis, identifying and implementing permanent solutions. The incumbent will be expected to interact with Systems, Database personnel, Engineering, Product Development, Clients, Risk and various groups within Technology. The incumbent will participate in capacity planning and design reviews to identify design gaps in supportability and resiliency. There will also be opportunities to bring creative curiosity and technology experience to work every day and help build dashboards, audits, alerts, and solutions.

Basic Qualifications

• Minimum Bachelor’s Degree in Computer Science or related engineering field, and at least 2 years of work experience.

• Minimum 2 years’ experience in Production support working in a distributed team.

Preferred Qualifications

• Skills and experience with Containers, Kubernetes, and Docker.

• Skills and experience with Hadoop and Kafka.

• Skills and experience with Linux and UNIX.

• Experience with Hazelcast.

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• Experience in working with relational and NoSQL databases.

• Ability to understand and write complex Database queries.

• Skills and experience with Java, J2EE and scripting technologies.

• Ability to analyze thread dumps, heap dumps, garbage collection and other related JVM components.

• Working knowledge of production support processes such as incident/change/problem management, call triaging, escalation procedures using tools such as Service Now.

• Strong execution and analytical abilities. Ability to solve complex production problems.

• Dynamic, hard-working, and ambitious individual with excellent oral and written communication skills.

• Prior working experience with payment and transaction domains is advantageous